After the last update, I cannot add product attributes

  • Resolved VEGA

    (@gazetarumska)


    2 years ago

    After the last update, woocommerce can’t add any attribute. The field with specific attributes is empty. I can add a new attribute, but I can’t use any of the existing ones because it doesn’t show anywhere. Anyone know what happened and how to fix it?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @gazetarumska ,

    Can you please let me know if you are trying to add attributes in the Products > Attributes section or if you are unable to find the global attributes when you edit the product?


    Link to image: https://d.pr/i/bcMeQ6

    Please try to regenerate the attribute lookup table from WooCommerce > Status > Tools page:


    Link to image: https://d.pr/i/iQpvUa

    If the above doesn’t help, check these steps:

    – Do you see any JavaScript errors on that page? You can check for JavaScript errors with your browser of choice by following the steps outlined here
    – Check if you have any fatal error under WooCommerce > Status > Logs page.

    It will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Thread Starter VEGA

    (@gazetarumska)

    Hello Rashed ??

    I followed your advice and did exactly as you wrote WooCommerce> Status> Tools and it worked. I currently have over 1,200 products so it took quite a long time, but it’s important that it worked. Thank you very much for your help ??

    Regards, Wojtek.

    Hello @gazetarumska glad it’s working fine now. I will now mark this thread as solved — please feel free to open a new one if any other question or issue comes up!

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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