• Resolved Batigolle

    (@batigolle)


    I updated then Atahualpa theme 3.7.12 to version 3.7.15,
    but, after upgrade ,the News Ticker shows only tile line and buttons.
    I tried to disable / enable the plugin unsuccessfully
    My configuration: WP 3.6.1 , Plugin DittyNewsTicker 1.4.8 ,Atahualpa theme 3.7.15
    Do not see any error message, what evidence do you advise me to do ?
    I did the test on local environment , before replicating it on the official site

    Thanks

    https://www.ads-software.com/plugins/ditty-news-ticker/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author metaphorcreations

    (@metaphorcreations)

    Could you provide a link to your site where the ticker is located? I’m guessing there is a javascript error that occurred with the theme update.

    Thread Starter Batigolle

    (@batigolle)

    I did the test on local environment, on key usb .
    The official site has not yet updated.
    I always do the first tests on the ‘test environment’ locally

    I can create a javascript error log file and send it to you ?
    if yes, can you tell me how to do?
    I use both firefox and chrome

    Plugin Author metaphorcreations

    (@metaphorcreations)

    Open your browsers developer tools (in Chrome go to View > Developer > Developer Tools). One that is open, select the Console tab. If there are javascript errors you should see them there. Just copy and paste what you see in the Console Panel here.

    Thread Starter Batigolle

    (@batigolle)

    I tried ,
    but I dont see javascript errors in the Console Panel
    [ Chrome : Tools -> Tools for developpers ->( Tab ) Console ]
    appears only a message,

    ” Consider using ‘dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) “

    but there is also the main site working properly !

    Plugin Author metaphorcreations

    (@metaphorcreations)

    I just installed the Atahualpa theme and my site is showing a whole bunch of php errors. It all seems to stem from the Themes Settings probably never being saved. I would suggest re-saving your theme settings and see if that fixes anything.

    Here is a list of errors I am getting:

    Notice: Undefined index: images_root in /Users/joeanderson/Sites/plugins/ditty-news-ticker/wp-content/themes/atahualpa/header.php on line 42
    
    Notice: Undefined index: full_width_header in /Users/joeanderson/Sites/plugins/ditty-news-ticker/wp-content/themes/atahualpa/header.php on line 64
    
    Notice: Undefined index: full_width_header in /Users/joeanderson/Sites/plugins/ditty-news-ticker/wp-content/themes/atahualpa/header.php on line 82
    
    Notice: Undefined index: full_width_footer in /Users/joeanderson/Sites/plugins/ditty-news-ticker/wp-content/themes/atahualpa/footer.php on line 92
    
    Notice: Undefined index: widget_center_top in /Users/joeanderson/Sites/plugins/ditty-news-ticker/wp-content/themes/atahualpa/index.php on line 11
    
    Notice: Undefined index: widget_center_bottom in /Users/joeanderson/Sites/plugins/ditty-news-ticker/wp-content/themes/atahualpa/index.php on line 51
    
    Notice: Undefined index: full_width_footer in /Users/joeanderson/Sites/plugins/ditty-news-ticker/wp-content/themes/atahualpa/footer.php on line 120

    I believe the footer error (the last one) is probably the main cause of your issue as due to the error I don’t think the wp_footer() function is ever being called… and that function is needed for my plugin and many others to function correctly. I’ll make a note on the Theme’s download page about these issues and hopefully the author can fix them in an update.

    Thread Starter Batigolle

    (@batigolle)

    SOLVED
    In addition to the failure of the plugin, I found that it lacked the navigator bar Admin Word Press so I went on the site of the Atahualpa theme and found a suggestion.

    Following the suggestion of going to the page ATO-> Style & edit FOOTER and re-save the settings ( Setting page of Atahualpa theme )

    Now everything works fine

    Was not a problem of the plugin Ditty Tichers, sorry

    Plugin Author metaphorcreations

    (@metaphorcreations)

    That’s good. I was assuming the author maybe added some more theme settings that needed to be saved… I did write a note on the theme page that he should add default settings to his theme settings so these type of errors would not happen.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘After update Atahualpa theme, newsTicker only show tile’ is closed to new replies.