After update, doesn’t send e-mail to admin

I have the same issue. When people submit their query through Contact Form 7 this error message appears in a red box:

Failed to send your message. Please try later or contact the administrator by another method.

If I deactivate SendGrid the submission is successful but the email does not arrive, I have to login to the back-end to retrieve the emails.

I haven’t received a reply from SendGrid yet. I had to re-install the older version.

Why is this happening and e-mails don’t delivered to the admin?

Any reply from SendGrid?

Thank you for providing this feedback.

So far we have been unable to replicate the behavior you mention. We will look further into this and get back to you.

We apologize for any inconvenience this caused and thank you for your patience with us.

Ok, let me know.
Thank you very much!

Hello.

We have tested both plugins you mention. Contact Forms 7 and WooCommerce and we have been unable to replicate the issue.

We think this might be a configuration error. Are you using Username & Password in your plugin settings page or API key?

Is the recipient email address the same as the From address?

Thank you very much!

I will try it and let you know.

Hi,

Well, after udpate, Username & Password have dissapeared and only API Key left in the settings, I created one and entered it, and that worked.

Thank you very much for your help!

• This reply was modified 7 years, 7 months ago by PapGeo.

We’re glad to hear it worked.

The Username & Password option was removed since 1.11.0.

Thank you for contacting us.