• Resolved wowsa

    (@wowsa)


    After update our error logs are filling up every second over and over again with we had to deactivate the plugin which houses our entire FAQ.

    26-Apr-2024 09:48:58 UTC] /home/customer/www/openwaterswimming.com/public_html/wp-content/plugins/betterdocs/assets/blocks/categorygrid
    [26-Apr-2024 09:48:58 UTC] /home/customer/www/openwaterswimming.com/public_html/wp-content/plugins/betterdocs/assets/blocks/categorybox
    [26-Apr-2024 09:48:58 UTC] /home/customer/www/openwaterswimming.com/public_html/wp-content/plugins/betterdocs/assets/blocks/searchbox
    [26-Apr-2024 09:48:58 UTC] /home/customer/www/openwaterswimming.com/public_html/wp-content/plugins/betterdocs/assets/blocks/breadcrumb
    [26-Apr-2024 09:48:58 UTC] /home/customer/www/openwaterswimming.com/public_html/wp-content/plugins/betterdocs/assets/blocks/doc-archive-list
    [26-Apr-2024 09:48:58 UTC] /home/customer/www/openwaterswimming.com/public_html/wp-content/plugins/betterdocs/assets/blocks/doc-content
    [26-Apr-2024 09:48:58 UTC] /home/customer/www/openwaterswimming.com/public_html/wp-content/plugins/betterdocs/assets/blocks/doc-date
    [26-Apr-2024 09:48:58 UTC] /home/customer/www/openwaterswimming.com/public_html/wp-content/plugins/betterdocs/assets/blocks/doc-navigation

Viewing 6 replies - 1 through 6 (of 6 total)
  • I am also getting this exact same issue; the error log has reached over 6 MB in about 9 hours. I thought there might be a permissions problem, but changing them made no difference. What is strange is that there is no actual error shown in the logs, just the file location as wowsa has shown above. The locations are all the folders in the assets/blocks folder. I have everything as up to date as it can be, using the Blocksy (child) theme, php 8.1, and a lot of other plugins but until the latest update everything was fine. No obvious impact on the front end that I can see yet.

    Plugin Support Amin

    (@amin7)

    Hi,

    I hope you are fine. Sorry for your experience.

    We already concern about the issue, our team is working on that. We will give an update very soon.

    Thanks

    Thread Starter wowsa

    (@wowsa)

    This isn’t fixed yet. How long will this take? We need to see our errors.

    jasontedale

    (@jasontedale)

    This is causing me massive issues in 5 hours I have a 100MB log file thats unusable.

    Plugin Support Pial

    (@iapial)

    Hello @wowsa @jasontedale @awol ,

    Really sorry about the recent experience. Please accept my apologies.

    You guys will be glad to know that we have released BetterDocs v3.5.5 in this release we have addressed the unusual Error Log generation issue. Please make sure to update to the latest version and your issue will be fixed

    Please let us know your findings after the update

    Hoep it helps
    Looking forward to hearing from you guys
    Thanks

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @wowsa @jasontedale @awol

    I hope you’re doing well. I wanted to inform you all that we have released a new version of the plugin which includes the necessary fix. I kindly request you update the plugin version 3.5.5 and test it.
    I would greatly appreciate it if you could provide me with your feedback on how it performs after the update.

    Looking forward to hearing from you soon.
    Have a wonderful day!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘After Update Error Logs filling up’ is closed to new replies.