After update plugin, can’t update posts

Hi, Are you running the latest version? 2.45? Please check because we fixed that bug in the latest version ??

If you have a minute, please leave a review. It’s what keeps support going. Thank you ?? https://www.ads-software.com/support/plugin/wp-external-links/reviews/#new-post

For me the old version is ok, I upgrade one site to Version 2.45 and see this issue, good news is I just found that issue will not affect the post update, but when update the post will always says “Updating failed. The response is not a valid JSON response.”, And this will only show in the long posts, more than 3000 word and 20 blocks

and this is my site info
WP url:
WP version: 5.4.1
PHP version: 7.2.28
Active Plugins:
– Insert Headers and Footers, version: 1.4.5
– My Private Site, version: 2.14.2
– WP External Links, version: 2.45
– WP Reset PRO, version: 5.41

WPEL Settings:
array(
‘wpel-external-link-settings’ => array (
‘apply_settings’ => ‘1’,
‘target’ => ‘_blank’,
‘target_overwrite’ => ”,
‘rel_follow’ => ”,
‘rel_follow_overwrite’ => ”,
‘rel_noopener’ => ‘1’,
‘rel_noreferrer’ => ‘1’,
‘rel_external’ => ‘1’,
‘rel_sponsored’ => ”,
‘rel_ugc’ => ”,
‘title’ => ‘{title}’,
‘class’ => ”,
‘icon_type’ => ”,
‘icon_image’ => ‘1’,
‘icon_dashicon’ => ‘dashicons-menu’,
‘icon_fontawesome’ => ‘fa-address-book’,
‘icon_position’ => ‘right’,
‘no_icon_for_img’ => ‘1’,
),
‘wpel-internal-link-settings’ => array (
‘apply_settings’ => ”,
‘target’ => ”,
‘target_overwrite’ => ”,
‘rel_follow’ => ”,
‘rel_follow_overwrite’ => ”,
‘rel_noopener’ => ‘1’,
‘rel_noreferrer’ => ‘1’,
‘title’ => ‘{title}’,
‘class’ => ”,
‘icon_type’ => ”,
‘icon_image’ => ‘1’,
‘icon_dashicon’ => ”,
‘icon_fontawesome’ => ”,
‘icon_position’ => ‘right’,
‘no_icon_for_img’ => ‘1’,
),
‘wpel-excluded-link-settings’ => array (
‘apply_settings’ => ”,
‘target’ => ”,
‘target_overwrite’ => ”,
‘rel_follow’ => ”,
‘rel_follow_overwrite’ => ”,
‘rel_noopener’ => ‘1’,
‘rel_noreferrer’ => ‘1’,
‘title’ => ‘{title}’,
‘class’ => ”,
‘icon_type’ => ”,
‘icon_image’ => ‘1’,
‘icon_dashicon’ => ”,
‘icon_fontawesome’ => ”,
‘icon_position’ => ‘right’,
‘no_icon_for_img’ => ‘1’,
),
‘wpel-exceptions-settings’ => array (
‘apply_all’ => ‘1’,
‘apply_post_content’ => ‘1’,
‘apply_comments’ => ‘1’,
‘apply_widgets’ => ‘1’,
‘skip_post_ids’ => ”,
‘ignore_classes’ => ”,
‘subdomains_as_internal_links’ => ”,
‘include_urls’ => ”,
‘exclude_urls’ => ”,
‘excludes_as_internal_links’ => ”,
‘ignore_script_tags’ => ‘1’,
‘ignore_mailto_links’ => ‘1’,
),
‘wpel-admin-settings’ => array (
‘own_admin_menu’ => ‘1’,
),
);

We’re trying to replicate the issue on our end and will let you know as soon as we manage (or not) to do it.

Just to clarify – the 3000 words threshold for this bug … you came by that by accident? Like trying to save a few long/short posts or did you actually increased the post size till you hit the limit?

@manuelrocha88 list of active plugins is really short; we should be able to replicate

3000 is not a accurate numbers, just because I found the long posts in my blog all had this issue, but the short posts not affect

I have the same problem. It’s impossible to update the posts and auto storage isn’t working. I get this error: “Updating failed. The response is not a valid JSON.” – https://i.imgur.com/GcWWhkt.png Please fix it.

• This reply was modified 4 years, 6 months ago by samtulana.

Same problem

@twer tried on several servers and I can’t trigger the error. Please contact us via https://www.webfactoryltd.com/contact/ so we can get to the bottom of this.

I love this plugin but I have the same issue:
“Updating failed. Error message: The response is not a valid JSON response.”

And I know its because of the plugin unfortunately because when I deactivate it, the issue stops. I hope you can fix this as soon as possible. I think the posts still update but it is really annoying and I do not want to uninstall this plugin since its so useful.

Edit: I don’t know if it makes a difference but my website is on localhost (not live).

• This reply was modified 4 years, 6 months ago by hbk747.

@hbk747 we’re working on it as we speak

If you have a minute, please helps us out by leaving a nice review. It’s what keeps the plugin free and support going (on a Saturday :D). Thank you ?? https://www.ads-software.com/support/plugin/wp-external-links/reviews/#new-post

Of course my bro! Take all the stars you want. I will write a nice review. Hope to hear some good news soon!

@hbk747 can you please ping me on Slack @gordan or just use our contact form https://www.webfactoryltd.com/contact/

so we can try out a new version on your localhost before pushing live?

Sure, I used the contact form. My name is Sarmad

@hbk747 I apologize, nothing came in ?? Here’s my personal email – gordan (at) webfactoryltd.com

thank you!

No worries. Its almost 12 am here so I’ll be hitting the hay soon but if I can help, just let me know (you have my email id).

Fixed ??
Please update to v2.46

Huge thank you to everyone who helped out ??