After update to 1.8.2, search bar appears in the footer (AVADA)

  • Resolved hetsfield

    (@hetsfield)


    3 years, 8 months ago

    Hi Guys,

    first time i have a big with your plugin’s and i hope it can be solved.
    With the update to the version 1.8.2 (and wordpress 5.6.2), I have an important bug.

    The search bar appears twice and more sometimes directly in the footer of the website.

    The search function from the top header is working, despite having some fade off when the mouse move effect…
    But i don’t find the solution to fix this duplicate in my footer.

    THEME: AVADA (up to date).
    CACHING: SG OPTIMIZER (up to date) – I had tried to activate/desactivate it but it doesn’t change anything.
    Language plugin’s: WPML, up to date.

    Can you help?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter hetsfield

    (@hetsfield)

    Sorry that because I am currently getting good traffic, i had to revert back manually to the 1.8.1 version.

    1.8.1 version
    Wordpress 5.6.2
    It works perfectly.

    Actually with AVADA, the plugin’s 1.8.2 creates two bugs on my website:
    – 2 search bar appears on top of the other in the footer, full width. If you check the elements, it’s really the theme that call back two divs, under the footer with the ajax search bar.
    – the search on mobile once trigger cannot be closed as the arrow to go back isn’t visible any more.

    For now, i keep the 1.8.1 and i’ll wait more stable version or Avada update.

    Hi there,

    Thank you for reaching out!

    If you are able to set up a staging site for us to check, you can contact us directly via WordPress admin on your website. Go to WooCommerce -> AJAX search form -> Contact. You can then share admin credentials privately for us to check on the issues.

    Best regards,
    Clint

    Thread Starter hetsfield

    (@hetsfield)

    Hi Clint,

    thanks. Since there is a new update with rebranding 1.9.0. I gave it a shoot.
    The goods news is that it solve the issue with AVADA THEME.
    No more search bar in the footer.
    The plugin is properly located in the header / menu and work.

    Still, here is a new bug generate with the 1.9.0.

    On Mobile version only (again, AVADA THEME, last version), search button or CLOSE button isn’t available.
    As a result, once click search on mobile, if you do not type any search, you can’t close the full page windows.

    Please check, it’s now live on the website.

    Thread Starter hetsfield

    (@hetsfield)

    Hi guys,

    any update on the below:

    Still, here is a new bug generate with the 1.9.0.

    On Mobile version only (again, AVADA THEME, last version), search button or CLOSE button isn’t available.
    As a result, once click search on mobile, if you do not type any search, you can’t close the full page windows.

    Please check, it’s now live on the website.

    Hello,

    The search on mobile is set to display overlay on your site. I’m able to close the overlay with the left white arrow. Can you see it as well like in the screenshot below?

    https://prnt.sc/10slysz

    Best regards,
    Clint

    Thread Starter hetsfield

    (@hetsfield)

    Indeed, sorry about that.
    had to reset properly the cache on all my mobile phones and now it works perfectly as usually.

    Thanks guys!

Viewing 6 replies - 1 through 6 (of 6 total)
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