• Resolved rasas

    (@rasas)


    Hi,
    I have updated some plugins (can not say which ones :-(( and installed one (WP Meta and Date Remover). After that, website apparence has been totally distorted.
    Is it possible to repare or go back to the previous version?
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install and activate “Health Check”: https://www.ads-software.com/plugins/health-check/
    It will add some additional features under the menu item under Tools > Site Health.
    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/

    or go back to the previous version?

    Ask your hosting provider if they have backup of your site taken before this issue, ask them to restore it.

    Thread Starter rasas

    (@rasas)

    Thanks! Seems it works!

    Moderator t-p

    (@t-p)

    Glad its sorted ??

Viewing 3 replies - 1 through 3 (of 3 total)
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