After updating the Tax rates the VAT(Tax) data missing from Historical data
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At Analytics -> Revenue you get an overview. I then set the date setting to ‘Year to date’ and here you can see that the turnover in March is indeed back.
After updating the Tax rates the VAT(Tax) data missing from Historical data
When I click on ‘Taxes’ I see that there are no VAT figures from 15 February to 31 May. In the graph you can also see the entire blue line (this year) of VAT at 0 euros per day during this period
URL: Revenue ? Analytics ? WooCommerce ? example.com — WooCommerce
The page I need help with: [log in to see the link]
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Hi @harsh19mishra,
Can you please try to update the analytics data by heading to
Analytics > Settings,
and scroll down toImport Historical Data
. More information here:https://woocommerce.com/document/woocommerce-analytics/#analytics-settings__import-historical-data
If the taxes are still not showing in analytics report, can you find an order from this period and confirm that taxes were applied?
Best,
I have already tried this option but still not working for me. Related to taxes in order, yes the tax data is in the order but not on Analytics report.
Hello,
After updating the Tax rates the VAT(Tax) data missing from Historical data
Can you please give us more details on how you updated tax rates? Did you delete existing rates and added new rates?
Another thing you can try is to check for a theme/plugin conflict. You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Yes, I have deleted the old tax rate.
Hi @harsh19mishra,
Thanks for confirming. Can you please try to do a conflict test?
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Check if the analytics show the taxes between February and May
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing conflict.
You can find a more detailed explanation on how to do a conflict test here.
Let us know how it goes.
Best,Thanks, @csnlima
I will try to set up the website local and try to do a conflict test with the theme and plugin. After this I will come back to you.Hello Team,
Still not get success on showing tax data in revenue.
Thanks,
NitinFor us to take a closer look, please provide the following information:
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.
Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).
Thank you.
Hello @ihereira !!
Thanks for your quick response.
== Share a copy of any fatal error log (I will let you know if I found any error there)
Regards !!
Here is the Site system report below ========================
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See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: Avada/woocommerce/cart/cart.php Avada/woocommerce/checkout/form-pay.php version 3.4.0 is out of date. The core version is 5.2.0 Avada/woocommerce/checkout/review-order.php version 3.8.0 is out of date. The core version is 5.2.0 Avada/woocommerce/checkout/thankyou.php Avada/woocommerce/loop/loop-start.php Avada/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0 Avada/woocommerce/single-product/short-description.php Avada/woocommerce/single-product/tabs/additional-information.php Avada/woocommerce/single-product/tabs/description.php Outdated Templates: ? 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- This reply was modified 2 years, 5 months ago by Nitin Kanish.
Thanks for sharing the System Status Report.
There are a few discrepancies in the site software that need to be corrected. These, may or may not be affecting the missing data, though.
Upon checking your system status it appears that you’re not running the latest WordPress version and this can cause trouble. Be sure to update WordPress to its latest version. Here’s a helpful guide: https://www.wpbeginner.com/beginners-guide/ultimate-guide-to-upgrade-wordpress-for-beginners-infograph
Be sure to update your WooCommerce version as well, the current one is not up to date. Here’s a helpful guide: https://woocommerce.com/document/how-to-update-woocommerce/
Besides WooCommerce you should also update the WooCommerce Database to match the core version. You can do it from WooCommerce > Status > Tools > Update database. Here’s a helpful guide: https://woocommerce.com/document/how-to-update-woocommerce/#woocommerce-data-update-notice
Before doing that make sure you have a good backup of your full site and database in place, so that if something goes wrong, you can easily restore your site to a functioning state. Most hosting providers have this included in the subscription, but you may also consider using a service like Jetpack, or a plugin like UpdraftPlus.
Also, your theme overrides many WooCommerce templates and some overrides are outdated. Please refer to our documentation on how to update outdated templates: https://woocommerce.com/document/fix-outdated-templates-woocommerce/
After completing these, if the issue still persists, please open a thread in our dedicated forum that supports the WooCommerce Shipping & Tax extension, as that is the plugin you are using for the taxes. You can submit your request here: https://www.ads-software.com/support/plugin/woocommerce-services/
Hello,
We have done with all mentioned things but still facing the issue. VAT is not displaying even though we have created a new project on our local server. please let us know if sales data and everything is showing up on the Analytics chart, and why only VATS are not displaying.Seeking your kind help or response quickly on this.
Warm Regards !!
Hello Team,
We have to get rid of this if we change the order date of the product then it displays the stats on the analytics > taxes graph. But now we just want to update the product data in bulk.
We just need to update the order date in bulk so please let us know how to do that in bulk.
Warm regards.
Hello,
I see that you have opened a new support topic in the WooCommerce Shipping & Tax forum as requested.
Please make sure to also post a link to this topic there, so that the team there knows the troubleshooting that’s already been made.
Thanks!
I have update all the orders one by one and issue is resolved for me. The other things are not work for me.
Thanks for your support.
- The topic ‘After updating the Tax rates the VAT(Tax) data missing from Historical data’ is closed to new replies.