after updating to version 13.3.8.1 – same old error again: feed not updating !!!

  • Resolved Alex

    (@5039gp8dq72t720)


    1 month, 2 weeks ago

    We’ve had all this before – that after the last big update everything doesn’t work again! The update gets stuck again at 13.3.8.1!
    what’s actually going on here – you really start to wonder what kind of job the programmers are doing here? – sorry but this can’t go on like this…!?

    • This topic was modified 1 month, 2 weeks ago by Alex.
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  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @5039gp8dq72t720,

    Can you please try restarting your server’s WP Cron? Reach out to your hosting provider if you aren’t sure on how to do it.

    Also, we are working/researching on implementing a better way to refresh feeds and if you haven’t yet go to Product Feed > Settings and click the sync feed button

    Hi! I have the same problem. The update does not complete. The balances in the feed are incorrect. I did your recommendations, they didn’t help. What should I do to get the plugin working again?

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