After updating to version 2.1.6, the plugin does not work

  • Resolved piotrjakubowski

    (@piotrjakubowski)


    3 years, 8 months ago

    After updating to version 2.1.6, the plugin does not work ??
    After pasting the code on the website, the calculator is not displayed.
    All versions of the plugin and WP are up to date.
    The calculator does not work on different browsers, PC, computer and mobile.
    I am not using the “PRO” advanced functions.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Exact same situation here!

    Same. The calculations aren’t showing in preview, and the calculator itself won’t load on the page.

    Hi,

    Thank you for reaching out! We have tried to recreate this problem in our testing environment but with no luck. We assume that this kind of problem might be caused by several reasons:

    1. Caching plugins: please make sure that bundle.css and bundle.js files are excluded from minification and caching processes

    2. Conflict with one of the plugins or with the theme activated on the website.

    3. If the page is created with Elementor or WP Bakery page builders and none of the calculators is not chosen to be displayed on the page https://prnt.sc/111gjb3

    4. There is an error in the total calculation formula, for example missing arithmetic operators.

    Kind regards

    Thanks a lot for your reply. I solved the problem, it was the point number 3 that you mention.

    Thank you for updating the status of the request!

Viewing 5 replies - 1 through 5 (of 5 total)
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