After W3TC version 0.10.2 update site loading incorrectly on Google Chrome iPad

  • Resolved StuartCBrown

    (@stuartcbrown)


    5 years ago

    Updated W3TC to version 0.10.2 this morning, no other updates or changes. Site no longer loads correctly on Google Chrome for iPad, multiple pages affected. Site loaded normally on all other platforms available to me, including Google Chrome for iPhone and Safari for iPad,
    The only change since the site was loading normally on all platforms yesterday is the W3TC update, thus it seams likely this is responsible. Home page image is not loading in correct position, scroll down arrow is off screen and has no functionality. Images on Contact page are not loading at all. Images are loading too large on gallery pages and carousel not working.
    Please look into this. I’ve double checked I have the latest version of Google Chrome on my iPad so can see no other plausible cause for this issue.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @stuartcbrown

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    Just to confirm you are having issues only on Google Chrome for iPad? No other platforms are affected?
    Have you tried purging your cache in W3 Total Cache and clearing your Google Chrome for iPad cache?
    Thank you!

    Thread Starter StuartCBrown

    (@stuartcbrown)

    Hi Marko,

    Thanks for the reply. I’ve marked the issue as resolved. I used W3TC to purge all caches immediately after updating and before opening the site on any platform. I opened the site twice on Google Chrome for iPad, with the same issue on both occasions, didn’t happen on any other device that I have. Don’t have any Windows or Android device so no idea how it performs on those platforms.

    Been out all day, re-tested on all platforms, now loading perfectly normally all devices including Google Chrome for iPad.

Viewing 2 replies - 1 through 2 (of 2 total)
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