After Woocommerce 4.1.0. the update error

  • After Woocommerce 4.1.0. the update, a white screen appeared on one site. The error comment is
    Wordpress 5.3.2
    Theme: Zigcy Lite (izdanje 1.2.4)
    WooCommerce PDF Invoices & Packing Slips (izdanje 2.4.7)
    PHP 7.3.17

    Error
    ——–

    An E_ERROR error was caused on line 204 of the file /www/webvol11/sv/tlf9my0xzj6edv2/shop.grubin.rs/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/documents/class-wcpdf-invoice.php.Error message: Uncaught Error: Call to undefined function WPO\WC\PDF_Invoices\Documents\wc_get_order_statuses() in /www/webvol11/sv/tlf9my0xzj6edv2/shop.grubin.rs/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/documents/class-wcpdf-invoice.php:204
    Stack trace:
    #0 /www/webvol11/sv/tlf9my0xzj6edv2/shop.grubin.rs/public_html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/class-wcpdf-settings-documents.php(20): WPO\WC\PDF_Invoices\Documents\Invoice->init_settings()
    #1 /www/webvol11/sv/tlf9my0xzj6edv2/shop.grubin.rs/public_html/wp-includes/class-wp-hook.php(288): WPO\WC\PDF_Invoices\Settings_Documents->init_settings(”)
    #2 /www/webvol11/sv/tlf9my0xzj6edv2/shop.grubin.rs/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
    #3 /www/webvol11/sv/tlf9my0xzj6edv2/shop.grubin.rs/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #4 /www/webvol11/sv/tlf9my0xzj6edv2/shop.grubin.rs/public_html/wp-admin/admin.php(170): do_action(‘admin_init’)

    Thanks a lot ??

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    I’m sorry about that. Our plugin is fully compatible with WooCommerce 4.1 and we haven’t had any other reports of this issue yet so I think something else may be wrong here.

    The undefined function that this error refers to (wc_get_order_statuses) is a core WooCommerce function, so I don’t know how that could be missing.
    Can you check whether WooCommerce still works when you disable the PDF Invoices & Packing Slips plugin? Is it possible WooCommerce was only partly installed/updated? How exactly did you perform the WooCommerce 4.1 update procedure – was that just via the backend clicking “update” or did you manually upload via FTP?

    Thread Starter doby

    (@doby)

    Thanks a lot.
    Yes, I clicked on the Woocommerce update. There is a problem and with the update of the Woocommerce itself, a lot of people complain and there are many versions lately.
    Generally, when I turn off Woocommerce and your plugin – WordPress works. Otherwise, the screen is white. seems to problem again with Woocommerce.
    Should I update it via ftp?

    thanks
    Miroslav

    • This reply was modified 4 years, 6 months ago by doby.
    • This reply was modified 4 years, 6 months ago by doby.
    • This reply was modified 4 years, 6 months ago by doby.
    Plugin Contributor Ewout

    (@pomegranate)

    Hello Miroslav,
    Installing via the WordPress is always preferable. You could try removing the woocommerce folder via ftp and the installing directly via the backend (plugins > add new > search for woocommerce > install).
    Then test with PDF invoices disabled and only WooCommerce (watching out for any notices WooCommerce may show). If that works well, try activating PDF invoices. Here too I would recommend using the latest version, 2.4.7 is not the latest.

    Let us know what you find!

    Thread Starter doby

    (@doby)

    Hi, I have another hosting where I test. Everything is fine there.
    What worries me now is whether the length of the installation of Woocommerce which is longer, is generally a problem.

    Whether disabling, inserting via ftp, and turn it on gave the result?

    Thank you

    Thread Starter doby

    (@doby)

    You are probably familiar, but thay have serious problems with the system itself

    https://www.ads-software.com/support/topic/fatal-error-plugins-woocommerce-packages-action-scheduler-classes-migration-act/#post-12838265

Viewing 5 replies - 1 through 5 (of 5 total)
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