Afterpay option only sometimes shows in checkout payment methods

  • robmaric

    (@robmaric)


    7 months ago

    Hi there, I’m finding sometimes it’s there, sometimes it’s not. I’ll click around the site a bit and come back and maybe it returns. Maybe after I fill out some shipping address info, but not always. Latest version, latest WP, latest Woo.

Viewing 1 replies (of 1 total)
  • Chester from Afterpay

    (@chesterz4afterpay)

    Hi @robmaric,

    Thank you for your message.

    The availability of Afterpay depends on a few different factors, e.g. whether the cart total amount is within the order range, whether the currency is supported, whether the cart contains any excluded category products. It could also be affected by other third party plugins’ configurations.

    The team would like to assist with this challenge. To facilitate this, please submit a support request including a link to this post using the following web form: https://afterpay.formstack.com/forms/global_merchant_technical_support

    A member of the team will then reach out to you via email.

    Thank you.

Viewing 1 replies (of 1 total)
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