Afterpay Plugin Conflict with Theme

  • Resolved inspirata

    (@inspirata)


    5 years, 10 months ago

    Hi

    I am trying to get my client’s site ready for launch and it’s all operating fine except that I lost formatting and the slider on the home page.

    I disabled all the plugins and enabled them again one by one, and it turns out that it’s the ‘Afterpay Gateway for WooCommerce’ plugin that is breaking the home page.

    I have updated all Woocommerce files in the theme and still having the issue.

    Has anyone else had this issue and managed to fix it? Or anyone able to assist? My client wants to launch this weekend and I’m all out of ideas.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • I can’t even view the site. It’s just loading and loading. I would disable all plugins and switch the theme temporarily to see if it’s one of those.

    Thread Starter inspirata

    (@inspirata)

    @serafinnyc As said in my first post, I’ve disabled all plugins and added them back one by one to see which one is causing issues. I have also changed the theme.

    The site works perfectly when the Afterpay plugin is disabled. As soon as it is enabled, I lose a lot of formatting, my Metaslider on the front page, and there’s an error at the bottom of the page saying “This site is experiencing technical difficulties”.

    There was an issue that I helped someone else with and it turned out to be after pay. You are best to reach out to the developers there as this isn’t a WC issue.

    Hi @inspirata,

    If you could enable debugging you will get a better error message:

    Add this to your wp-config.php (near the bottom):

    define('SAVEQUERIES', true);
define('WP_DEBUG', true);
define('WP_DEBUG_DISPLAY', true);
define('SCRIPT_DEBUG', true);

    – Kevin from MetaSlider

    • This reply was modified 5 years, 10 months ago by Kevin Batdorf. Reason: formatting
    Thread Starter inspirata

    (@inspirata)

    @kbat82 thanks I’ll try that in the morning, getting late here now

    Thread Starter inspirata

    (@inspirata)

    After further investigation it appears to be a timeout issue. I have increased the execution time to 5 minutes via the .htaccess file and it’s a fix for the time being, but I’ve made contact with Afterpay for a more permanent fix, because 15-20 second loading time for what is not a big site by any means is unacceptable.

    Glad you found a work around.

    Are you running the latest Afterpay? I see they updated 3 weeks ago. I’m wondering if something in their code is having a problem making the call. Maybe it’s processing too many requests in one instance and the server isn’t digging on that.

    Plugin Support RK a11n

    (@riaanknoetze)

    Hi there!

    Seeing as the underlying issue is unrelated to the core WooCommerce plugin (which this forum caters for), I’ll be closing this thread.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Afterpay Plugin Conflict with Theme’ is closed to new replies.