Again, bar only shows for people logged in.

  • Like several people here have experienced, the bar only shows when logged into wordpress. Users not logged in can’t see it. So far, the plugin creator hasn’t responded to this issue. No given solution by users works.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • @joeydav0117,

    We are using ALL USERS and the bar appears to everyone including those NOT logged in (e.g., visitors). Click here to view our configuration.

    Troubleshooting recommendations: (perform in the given order)

    (1) Verify that jQuery is not deferred.
    (2) Clean your Database Tables, etc. using the plugin, WP-Sweep.
    (3) Uncheck “Enable WP eMember integration.”
    (4) Perform a complete plugin conflict check.
    (5) Perform a clean uninstall/reinstall of the plugin (copy/save settings first).

    Solved?

    PS: Great website (takes a while to load). We can see your bar.

    @joeydav0117,

    Additional troubleshooting recommendations:

    (6) If you’re using a cache plugin, check your CSS and JS settings. For example, make sure jquery.js or jquery.min.js is not deferred. If deferred, several plugin features will not work.

    (7) In settings, make sure the box “Keep Closed” is unchecked. Clear all cache, deactivate the plugin, then reactivate it.

    (8) If using Divi, disable the fixed header option.

    (9) Update WP, plugins, and theme to their latest version. As of this writing, we’re using WP 5.5.1 and it’s working great.

    Cheers!

    Plugin Author Syam Mohan

    (@syammohanm)

    Hi @joeydav0117,

    Can you try with enabling debug mode?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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