Agy Seems to be blocking my site completly

  • Resolved winetracy

    (@winetracy)


    3 years, 7 months ago

    I have currently deactived the plugin because I need customers to be able to access the site. However I also need the age verification so would love a solution. The issue is that when customers come to the site the entire page has a transparent grey overlay and no buttons can be selected at all. This goes away completly when I deactive the Agy plug in. I am using DIVI, Bloom, woocommerce and a GDPR plugin. Everything is up to date.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)

  • We have the same issue with the latest version of Agy and the Divi Theme. Had to remove the transparent background – set it to zero – to make it work again.

    What do you mean with set it to zero? I′m trying to changing the background and the plugins doesn′t responds.

    Okay, it wasn’t zero, I changed the ‘Z-Index (Overlay)’ for background blank to make it work for now.

    Ah ah, the z-index of the overlay, yes… that′s makes the buttons “clickables” again, but the frame has an inactive scroll bars, that happens to you too?

    Yes, I fixed those with CSS. We have to boxes, so ours is:

    
.agy .box .box-left, .agy .box .box-right {
    overflow: hidden!important;
}

.agy .box .box-left, .agy .box .box-left {
    overflow: hidden!important;
}
    Plugin Author patrickposner

    (@patrickposner)

    Hey @winetracy and @nichart,

    thanks for your bug reports.

    Have you double-checked your z-index settings within WooCommerce->Agy?
    The default z-index for the DIVI theme is pretty high so, maybe that caused the problem.

    Best regards,
    Patrick

    Yes, have played around with the z-index, but with no luck. The background is in front of the pop-up no matter how I set the z-index.

    Plugin Author patrickposner

    (@patrickposner)

    Hey @nichart,

    then the selector for the overlay does not match with Divi.
    The default is #page (WooCommerce->Agy->Design), it has to be the first element after the <body>-tag.

    If I remember correctly, there was someone within the last two weeks with the same problem (Divi + Agy) – turns out, that the Divi theme placed the overlay on the wrong position within the DOM (normally it is within the footer as one of the last elements). Divi included it within a “row” – good chance the support there could help here!

    Thread Starter winetracy

    (@winetracy)

    So this worked for almost a year and then suddenly started with this issue. I guess it’s Divi’s fault? It seems I must search for a new age gate?

    Thread Starter winetracy

    (@winetracy)

    ok I retract my annoyed response above. I set the z-index to zero as suggested and it works again.

    Thank you Patrick

    Plugin Author patrickposner

    (@patrickposner)

    @winetracy, @creawebpress, @nichart

    if someone could send me a copy of the DIVI theme to [email protected] that would be awesome.

    I have an idea to prevent the problem (without deactivating the overlay), but I do not have the theme ??

    Best regards,
    Patrick

    Patrick, I sent you one to test.

    Plugin Author patrickposner

    (@patrickposner)

    Hey @plovato, @winetracy, @creawebpress,

    first of all: thanks for the various Divi copies I have received! ??

    Version 4.2.8 (today’s update) finally includes a fix for that.

    I removed the scroll effect and made the shortcode support optional (which caused the original issue).

    Best regards
    Patrick

    Hi @patrickposner,

    Works perfectly for me now. Thank you so much for the plugin and for fixing it.

    Kind regards
    Nick

    still not working for me

Viewing 15 replies - 1 through 15 (of 16 total)
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