AH00124: Request exceeded the limit of 10 internal redirects due to probable con

  • Resolved svjetlanap

    (@svjetlanap)


    4 years, 2 months ago

    Hello, I have installed Directorist – Business Directory Plugin
    and the site since then does not work well, often gives error
    “Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. “

    and in the log file I find this error

    “AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error….”.

    Could you please help me to solve this problem?

    Here is my htaccess file in various stages:

    htaccess – ok

    # BEGIN WordPress
    # The directives (lines) between “BEGIN WordPress” and “END WordPress” are
    # dynamically generated, and should only be modified via WordPress filters.
    # Any changes to the directives between these markers will be overwritten.
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteRule .* – [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
    RewriteBase /fr/
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /fr/index.php [L]
    </IfModule>

    # END WordPress

    htaccess – no:

    # BEGIN WordPress
    # Le direttive (linee) tra BEGIN WordPress e END WordPress sono
    # generate dinamicamente, e dovrebbero essere modificate solo tramite i filtri di WordPress.
    # Ogni modifica alle direttive tra questi marcatori verrà sovrascritta.
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteRule .* – [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress
    # Wordfence WAF
    <Files “.user.ini”>
    <IfModule mod_authz_core.c>
    Require all denied
    </IfModule>
    <IfModule !mod_authz_core.c>
    Order deny,allow
    Deny from all
    </IfModule>
    </Files>
    # END Wordfence WAF

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Rafiz Sejim

    (@rafizsejim)

    Hello @svjetlanap ,

    We are sorry for the trouble.

    500 internal server error often transpires due to the PHP Memory Limit. Increasing the limit usually resolves the issue. Please increase the PHP Memory Limit, you can also reach out to your hosting provider and request them to increase.

    It can also be a plugin conflict. You can use “Health Check Plugin”, the Health Check plugin can aid you in the conflict test without impacting any site visitors. Download and install the plugin. Activate it and navigate to Tools > Site Health and do the following

    If you see errors on the ‘Status’ or ‘Info’ tabs, please resolve the issues before continuing. Click on the ‘Troubleshooting’ tab, check the warning information, and hit ‘Enter Troubleshooting Mode’. Troubleshooting mode will automatically deactivate the plugins and activate the default theme (This won’t affect users).

    Leave only the “Directorist” active and check if the issue persists.
    Activate plugins one by one to detect which plugin is causing the 500 error
    Let us know the test results, we will be happy to assist.

    You may also read the conflict test blog post here >https://directorist.com/documentation/directorist/articles/how-to-perform-a-plugin-conflict-test/

    Regards,

    Plugin Support Rafiz Sejim

    (@rafizsejim)

    Marked as resolved due to no response from the author.

Viewing 2 replies - 1 through 2 (of 2 total)
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