• Resolved suncountryiris

    (@suncountryiris)


    I have AIOS (version 5.1.4) installed on my WordPress website. I have enabled the AIOS login page math CAPTCHA. When the math captcha presents the math problem 6+16=?, I enter the answer 22. I am immediately given a wrong answer response error message. Any other math captcha problem does not have an issue when the correct answer is given, only the 6+16= math challenge will always reject the correct answer. Am I missing something?

    Darol

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @suncountryiris

    Sorry for late reply. Thanks for raising this issue. I will try replicate and check what is issue and get back to you asap.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @suncountryiris

    I tried generate the question for simple math captcha 6+16 but it works here in my local.

    https://snipboard.io/UKLPiO.jpg

    It seems strange issue. can you please send me the option values for captcha info stored to cross check running below query when the login form loaded and question being seen but do not submit the form.

    SELECT * FROM wp_options WHERE option_name LIKE '%aiowps_captcha_string_info_%' ORDER BY option_id DESC LIMIT 0,2

    Thread Starter suncountryiris

    (@suncountryiris)

    Thank you for your response……. Unfortunately I am relatively new and do not fully understand what you are asking for in your last response (I do not know no see anything on the login screen to capture any options you suggest in your response). I would appreciate it if you could give me a little guidance on exactly how to capture the option values.

    FYI, by chance I staged a copy of my website 2 or 3 weeks ago, it has the same plugins and versions plus one additional plugin for building a sitemap which I have been learning on for building a sitemap. The WP website in staging DOES NOT experience the same login issue (6+16=) where my WP online website DOES experience the 6+16= issue. When I attempt to sign in to the online website the first time it ALWAYS prompts me with the same 6+16= math captcha. After the failed login attempt I am always prompted with a different math captcha and I always able to login okay on the second attempt. The interesting part is the online WP website login always prompts 6+16= for the first attempt. The offline WP website in staging has NEVER prompted me with 6+16= on the first attempt.

    Darol

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    @suncountryiris

    Is there any cache enabled for that live site? If yes it is showing 6 + 16 first time means it might be from a cached page and on submit it does have params passed so not from cache.

    Generally AIOS will not give same question all the time.

    Regards

    Thread Starter suncountryiris

    (@suncountryiris)

    Interesting…. Following my last reply, the 6+16= captcha changed to 1×1= captcha with the same failure result. Regarding your most recent reply, yes I do have cache enabled (provided by my ISP in my cPanel). I have disabled the cache and the problem has disappeared. Thank you for bringing this to my attention.

    Darol

Viewing 5 replies - 1 through 5 (of 5 total)
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