AirTable Product Error

  • Resolved dennis078

    (@dennis078)


    5 months, 2 weeks ago

    Dear Sir/Madam,

    We tested the free version of your product, and it worked perfectly! Since we needed an AirTable connection with WooCommerce Products, we purchased the Pro version.

    However, after buying and testing the Pro version, we noticed some issues. For example, the SKU field is missing. Also, when syncing, we get an error saying “Content, title, and excerpt are empty,” even though these fields are visible on the Product page.

    Using Custom Fields, the “_sku” field connects correctly. But when we try to use a Custom Field for the title, the product page in the admin panel shows an error message: “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    Could you help us figure out what we’re doing wrong?

    Thank you!

    Kind regards,

    Dennis

    • This topic was modified 5 months, 2 weeks ago by dennis078.
    • This topic was modified 5 months, 2 weeks ago by dennis078. Reason: Sentences not good
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP connect

    (@wpconnectco)

    Hi Dennis,

    Thank you for reaching out to us,

    I wanted to clarify that our Air WP Sync PRO is not specifically designed to export products to WooCommerce. However, it is possible to map the basic custom fields of WooCommerce.

    Given your interest in syncing with WooCommerce, I would recommend joining the beta for our upcoming Air Woo Sync plugin, which is specifically designed to handle WooCommerce products. This new plugin should address the issues you’re encountering and provide a more seamless experience.

    To join the beta and test the Air Woo Sync plugin, please fill out this form: Air Woo Sync Beta Form.

    Additionally, as a paid user, you have access to our premium support. You can create a ticket on our support platform for more personalized assistance. The link to the support platform is included in the email you received after purchasing the plugin.

    We appreciate your understanding and patience as we work to improve our products.

    Best regards,

    Cristian
    WP connect Support

    Thread Starter dennis078

    (@dennis078)

    Hi Cristian,

    Many thanks for the clarification! I just filled in the form and I am very curious to the Air Woo Sync Beta plugin!

    Warm regards,

    Dennis

Viewing 2 replies - 1 through 2 (of 2 total)
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