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  • Clifford Paulick

    (@cliffpaulick)

    Hi Evan. Sorry you’re experiencing this. It’s not a bug we’re aware of.

    I’d suggest following our recommended troubleshooting steps:

    There might?be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide?(basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    If it doesn’t, please enable?WP_DEBUG?and?WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

    You might also see if you can spot any?console errors at your site.?(If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

    shelbelliott

    (@shelbelliott)

    Hi there,

    Looks like it’s been a week or more since we’ve seen activity on this thread! I’m going to go ahead and mark this resolved, but should you still need assistance, please don’t hesitate to open a new thread!

    You may also find the following documentation helpful to search in the future:

    TEC Knowledgebase
    TEC Technical Documentation

    Cheers,

    Shelby ??

Viewing 2 replies - 1 through 2 (of 2 total)
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