AJAX ISSUE

  • Resolved DamnDramaQueen

    (@damndramaqueen)


    6 years, 2 months ago

    Hi CleanTalk,

    The caching developer he tested on GTMetrix, and looked thru it and wrote me this info.

    He said, there is an AJAX request which takes a lot of time to complete (1.7s in my test) and it’s related to the Antispam by CleanTalk:
    https://www.ads-software.com/support/topic/admin-ajax-call-slows-down-pageload-a-lot/

    I read on this support thread and I now have it turned off this setting ( Use AJAX for JavaScript check , NO )

    Btw, I am still running Version 5.61. If the updater already fixed this AJAX issue?

    Suppose if I update to the latest version, should I still keep this setting to NO, or YES? Is this a default should always set to NO in general?

    Please advise help,
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support SergeM

    (@serge00)

    Hello.

    Thank you for your request.

    When you update the plugin its settings stay the same. You don’t have to set them up again.

    The guide is here if you need it:
    https://cleantalk.org/help/update-wordpress

    Please, update the plugin and keep the option about AJAX to “No”.

    There should not be any problems.

    Best regards.

    Hello,

    Thank you for the feedback. We have fixed that.
    Please, install the plugin from here: https://downloads.www.ads-software.com/plugin/cleantalk-spam-protect.zip
    This fix will be included in the next versions.

    Mark the topic as resolved if it so. Contact us if you have questions.

    Thread Starter DamnDramaQueen

    (@damndramaqueen)

    Hi CleanTalk,

    Very understanding and thank you for the help link instruction. Also this later plugin link, which I just downloaded.

    You guys always post support promptly. I am so glad I paid your yearly service, it always sent their spams back where it belongs and/or down somewhere in the gutter… RTS (Returns To Senders)

    Again, Wonderful service.
    Thanks

    Plugin Support SergeM

    (@serge00)

    Thank you for using our service and for your kind words.

    We do our best to provide the most adaptive and effective anti-spam tool.

    Have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)
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