AJAX POST broken for ‘editors’ or other users.

  • Resolved flashjunkie

    (@flashjunkie)


    3 years, 8 months ago

    Please see the following ticket:

    https://www.ads-software.com/support/topic/version-3-84-breaks-ajax-post/

    I’d like to confirm I too am getting similar issues.

    When my website editor team are saving posts as drafts they are being booted to the home screen (the draft is saved, but they are kicked out of the admin panel). This does not happen for full site admins – only those with editor-style privileges.

    Another issue that seems related, is when a site editor uses ‘quick edit’ and saves a post, the front end of the website is actually loaded into the admin panel within the posts list table. (I was seeing our website preloader but used the inspection panel to remove it, I have attached a screenshot of the result) – as above it seems that a HTML page is being returned somewhere?

    https://ibb.co/k6cxbCB

    None of these issues happen for main site admins, only for our editing team.

    This does not happen when I disable the popup builder plugin.

    We are using the latest version of the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

  • I reported this issue in another thread and found, as a temporary fix, that if you grant editors permission to access the Popup Builder plugin it fixes the problem. Just go to the Popup Builder settings and add “editor” to the “User role to access the plugin” field.

    Dear @flashjunkie ,

    Thanks a lot for reporting an issue.

    This is to inform you, that we are in the middle of the investigation and once the issue is fixed, we will get back to you with the update.

    Meanwhile, you can use the workaround suggested by @aapc .
    Thanks for the suggestion, dear @aapc .

    Best,
    Popup Builder Team

    Dear @flashjunkie and @aapc ,

    Hope you are doing fine.
    As promised, we are back with great news.

    This is to inform you that the reported issue is fixed with the latest update of the plugin.
    So, please, update the plugin 4.0.3 version, and after clearing the cache check again.

    Please, keep us updated about the results.

    Best,
    Popup Builder Team

Viewing 3 replies - 1 through 3 (of 3 total)
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