Ajax Product filter not displaying images in product catalog

  • Resolved gack304

    (@garycook304gmail)


    2 years ago

    hi. I’m not sure if this has been covered before but I can’t seem to find anything about it. I have installed the free version of the above plugin with a view to purchase the full version but I cant seem to get it to work properly. When I attempt to filter anything the filter itself seems to work but when the page reloads it doesn’t display any of the product images in the catalogue only the ones in the product slider at the top of the page. The items seem to be there and you can click on them but there is no image. Has anyone experienced this before?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    I can see all the products hidden by some random CSS rule added.
    Please, add this CSS rule in Appearance > Customize > Additional CSS:

    #content section.section .col {
    opacity: 1 !important;
}

    Now you can see the products on the page.
    If I click to filter on “Washing machine”, I can see them with that rule.

    Let us know if that did the trick.

    Thread Starter gack304

    (@garycook304gmail)

    thank you so much, you’re a genius!! this worked great..

    Thread Starter gack304

    (@garycook304gmail)

    thanks

    • This reply was modified 2 years ago by gack304.
    Thread Starter gack304

    (@garycook304gmail)

    Hi. So after testing the issue has definitely been resolved, however I have another issue in that the filter doesn’t work on mobile. It doesn’t apply the filters selected, If I inspect the elements on my pc and test in mobile viewpoint it works fine but on my physical mobile phone it doesn’t apply. Also the price slider will only work if I set it to show both (min and max and the slider together).

    Thanks in advance.

    Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    I see you are using the premium version of this plugin.

    Feel free to contact us on our official page to receive the proper support.

    Thanks for understanding.

Viewing 5 replies - 1 through 5 (of 5 total)
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