Album image/transport now shown

  • Resolved norbert0731

    (@norbert0731)


    11 years, 1 month ago

    Hi,

    I have just installed Cue, with completing Playlist details like this.
    Although I put the images both on each track and as the ‘featured image’ of the playlist, they are not shown at all, which disables (or limits) transport as well. Nothing happens when clicking track names. See this or this. Is there any point I failed to see?
    (The page is being edited locally with MAMP, not published online yet and I can give you only the screenshots. Sorry!)

    Thanks in advance, and kind regards,

    Osamu
    [email address moderated – these forums do not provide support via email]

    https://www.ads-software.com/plugins/cue/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter norbert0731

    (@norbert0731)

    Album image/transport NOT shown. Sorry.

    Plugin Author Brady Vercher

    (@bradyvercher)

    Hi norbert0731,

    It looks like there may be a JavaScript issue preventing the audio player/artwork from loading. See if you notice any errors in your console, otherwise, try disabling all your plugins and switch to a default theme to see if it works. Then you can reactivate your theme and other plugins until you figure out what’s causing the issue.

    Thanks,
    Brady

    Thread Starter norbert0731

    (@norbert0731)

    Thank you for your prompt reply.
    I’ve tried as you suggested;
    Disabling current theme (“Fashionic” template by uiueux) and switching to Twenty Fourteen has solved the problem – the culprit is therefore supposed to be java conflicts between Cue and Fashionic.
    I am not an expert on re-writing text in .php files, and don’t know which line to be edited… it’s a pity I love both Cue – really great concepts with simple philosophy – and my current theme, too.

    Kinds regards,

    Osamuxxxx

    Plugin Author Brady Vercher

    (@bradyvercher)

    You best bet is to get in touch with the theme developer. Since Cue is free, they can diagnose any conflicts between the two.

    Cheers,
    Brady

    Thread Starter norbert0731

    (@norbert0731)

    Thank you, Brady. I’ll do.

Viewing 5 replies - 1 through 5 (of 5 total)
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