Album no longer displaying images

  • Resolved paviland

    (@paviland)


    3 months, 3 weeks ago

    WordPress 6.7.1
    Current PHP version: 8.2.25
    WPPA+ API Version: 8.9.02.005

    If you select ‘Blog Images’ in the above gallery link, it displays 2 sub-albums.

    All the links shown for the ‘Water Wheel Seed Grove’ sub-album work but only the Slideshow link in Sunwheel Grove sub-album (x243 image image) works. Selecting any other link, including that associated with the image, produces a page with nothing on it.

    I am sure this used to work but, as always with such things, I do not know exactly when it stopped. Any ideas as to how I might further investigate this would be gratefully received.

    Many thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Jacob N. Breetvelt

    (@opajaap)

    I think the number of photos is too big for one call, so i recommend you to set a page size for the thumbnails.
    I recommend no larger than 100, so try this:

    Photo Albums -> Settings -> Thumbnails -> I -> Item 11: Page size set to 100

    You can inspect the server error log to see if there is a fatal error like memory overflow or the like

    Thread Starter paviland

    (@paviland)

    Many thanks for the guidance Jacob

    By splitting the image Thumbnails into 3 groups with no more than 100 in each, images returned for groups [1] and [3] but remained blank for [2]. On further investigating the images in group [2], I discovered that one had a broken link. Removing that record restored everything. I have learnt something new which is always a good thing.

    Plugin Author Jacob N. Breetvelt

    (@opajaap)

    Can you give me more details about the ‘broken link’?
    I should be able to capture that so the rest displays correctly

    Thread Starter paviland

    (@paviland)

    Sorry but I just simply it. It then solved my problem with all the other records so now I see everything. The broken link showed itself by the fact that it had no image. It did list about 10 possible things it could be but am happy with the outcome.

    Thread Starter paviland

    (@paviland)

    correction to above.
    …. just simply deleted it

    Plugin Author Jacob N. Breetvelt

    (@opajaap)

    Can you please inspect the server error log for fatal errors the last days?
    They should give me enough details to find the issue

    Thread Starter paviland

    (@paviland)

    Sorry for the delay responding Jacob. I have been away. Looks like I have not been collecting error logs so there is nothing for me to check. I could build a clone from a backup file but that will take some time

    Plugin Author Jacob N. Breetvelt

    (@opajaap)

    Ok, Forget about that. May it happen again, pls look for fatal errors

Viewing 8 replies - 1 through 8 (of 8 total)
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