Album not visible after update

Hi, @associacaocomandos,

We’re terribly sorry for the trouble the plugin has caused. Could we have a closer look at this? Please send us a message through this contact form
Please also provide there the temporary Admin Access credentials of your Website.
If it is a bug, we will update the Photo Gallery Plugin, and the problem will be solved.
Also, please send the link to this forum thread in your message. We will figure out a solution as soon as possible and share it here.

Thank you for your understanding!

Have a great day!

I have exactly the same problem. I was prompted to ‘update’, so I did. After that none of my galleries are visible on my website. I’ve tried every possible route – doing another gallery. Same result – no pictures show up on the website. I have still had no reply from my Contact email to Web Dorado. As a result, I have had to put an apology for the lack of pictures on my website.

same problem on my website https://www.abc-gamers.de
I have tried something, but no chance. On page is the info: no picture at gallery, bu that is not correct. The gallerys have images and that problem is after update the wd manager, i dont know if there was a update of the gallery, too or only the wd-manager, because i have push the update in the wd-manager nothing else.

brg, Michael

Hi, @michael81170,@meandering01,

We are terribly sorry for the inconvenience. Please be informed that the problem is global, and our development team is working on this problem. The problem will be found. and we will make the update of the Photo Gallery Plugin.

Thank you for the consideration!

Photo Gallery Support tells me that they’re on the case. I’m hoping so.

Yes, the Support Team has now fixed my problem. I now have pictures on my website. Excellent work. They didn’t say what the problem was, but I’m happy that it’s now working.

Dear users,

We would like to kindly inform you that the new updated version of Photo Gallery is available. Please, could you update the Plugin by pressing the Reload list button in WD Manager in order to see the Update button?

Thank you!

After Update the
Diashow size and enable autoplay didn’t work

Himme

Hi, dear users,

We are terribly sorry for all the troubles because of Photo Gallery plugin. We are kindly asking you to do the following:

1. For free version: deactivate/delete the current version of Photo Gallery Plugin and install the older version (1.2.54) from Wordpres.org. Please be informed that you will not lose anything.
2. For Pro version: press on Reload list button on WD Manager and install 2.3.54 version.

Our developers are working on the problems checking.

Thank you for consideration!

Hi,
I deactivate the current version of Photo Gallery Plugin, but I can not install the older version (1.2.54) from Wordpres.org because the zip file is too large.
How can I solve this problem?
regards

Hi, @associacaocomandos,

Seems like upload_max_filesize directive in php.ini file of your website has a small value. However, there is a quick workaround for this problem, and that is to install the plugin through FTP.

1. Connect to your website server using an FTP client software (e.g. FileZilla).
2. Open the folder containing your website files and navigate to /wp-content/plugins directory.
3. Uncompress .zip package of the plugin, then upload its folder to /wp-content/plugins directory, without modifying files.
4. Log in to WordPress administrative panel of your site and go to Plugins page.
5. Look for the plugin and press Activate.

Let us know if this works. Also note, that this problem might occur again when installing other plugins. So we recommend you to contact your hosting provider and ask them to enlarge the value of upload_max_filesize.

Thanks! Have a great day!