Alerts – Second Email Addresses Not Recieving

  • Up-to-date on WordFence. I have email alerts turned on and Max set a 0. I’m getting emails on the first email address, but not on the second email address. They are separated by a comma. I tried putting spaces behind and in front of the comma….and after saving, it eliminated the blank spaces. What am I doing wrong?

    Thank you!

    BR

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi BR,
    It’s working fine on a couple of websites I own, may I ask if it’s not working with “any” secondary email you add to the list, or it’s just not working with a specific one?

    Also, did you try to check the spam folder in this email box?

    Thanks.

    Thread Starter brome2day

    (@brome2day)

    1. Yes, we checked the spam filtered messages.
    2. I added in my personal email account as a 3rd email (Separated with commas). When I logged back in, the message came to the 1st email account, but it never showed at the 2nd or 3rd email accounts. I see in the 1st account email where it listed the other two email accounts. Just to make sure my personal email account was correct, I took the message in my 1st email account and did a reply all, removed all email addresses but my personal email account. It arrived at my personal account.

    Any ideas what is going on?

    Thanks.

    Thread Starter brome2day

    (@brome2day)

    3rd email address finally appeared. I’m going to check the 2nd email address tomorrow

Viewing 3 replies - 1 through 3 (of 3 total)
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