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  • Plugin Support WFAdam

    (@wfadam)

    Hello @joaopegb and thanks for reaching out to us!

    If you pull up your Live Traffic by going to Tools > Live Traffic, are you seeing anything being blocked? If you are, you can whitelist it right from there by clicking on it and whitelisting.

    If you are not seeing the block there, you can also try Learning Mode. From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now perform the actions that were causing issues. This will help Wordfence learn that these actions are normal and it will allow them in the future. After you have finished performing the actions, switch the WAF from Learning Mode back to Enabled and Protecting. Now test to see if these actions work correctly.

    https://www.wordfence.com/help/firewall/learning-mode/ is an amazing resource for learning more about the WAF and learning mode.

    Let me know if this helps!

    Thanks!

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