• Resolved nosajgnuel

    (@nosajgnuel)


    I am testing the plugin with Alipay and keep getting the message “Alipay support is limited to Stripe users in the United States”. Is this correct as this seems strange given China based customers are the biggest users of Alipay ?

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi @nosajgnuel,

    After coontacting Stripe support, we came to know that they are working on this. After 1st August, this issue should not be present.

    Hi,

    I would like to follow up on this issue. Has this been resolved by stripe? Is there anything we should do to enable customer checking out in Chinese currency using alipay via stripe?

    Thanks.

    Thread Starter nosajgnuel

    (@nosajgnuel)

    Hi Support – this issue has not been resolved. Nothing has changed and I still have the same “Alipay support is limited to Stripe users in the United States” errorm. The plugin authors indicate that the issue is with Stripe but I would think the plugin would need updating to check for currencies other than USD. At the moment, the Alipay option is only enabled for USD.

    Hello wpfreshman,

    Recently Stripe made some changes in their API. and that is not supporting Alipay at this moment. We are looking into this to make compatibility with latest stripe changes.
    thank you for your cooperation.

    Regards,
    Veeresh
    Team XA

    Hello Veeresh,

    Is the Alipay issue has been resolved?

    As i am still getting this issue “Alipay support limited users in USA”

    Thanks,
    Digvijay

    Hi Digvijay,

    The Alipay issue is fixed, we have released a new version today.

    Regards,
    Lorenzo
    Team Xadapter

    Hello Lorenzo, I am afraid it is still not ok with other currency yet. I’ve installed the latest version (2.0.5). The question mark sign next to alipay method is still stating that “the store currency must be USD”. And as I change to USD, it works.

    Hello Xadapter support, When i use the alipay method, it have the following error. Do you know what’s wrong with it?
    Unrecognized request URL (POST: /v1/alipay/send_sms). Please see https://stripe.com/docs or we can help at https://support.stripe.com/

    Hi @craxh,

    Sorry for the inconvenience, there’s some issue with our Stripe free plugin our developers are working with the Ali pay integration, we’ll release a new version with the fix in a one or two days time.

    Regards,
    Lorenzo
    Team xadapter

    Hi Lorenzo,

    Thanks for your reply and hard work. So that means the premium plugin is working right now? I would like to try if it works.

    Hi @craxh,

    Yes we had fixed the Ali Pay Integration in our premium version 3.0.6, you can go ahead and try the premium version if you would want that.

    Here’s a link to the premium version of our plugin: Stripe Payment Gateway Plugin for WooCommerce

    Regards,
    Lorenzo
    Team Xadapter

Viewing 11 replies - 1 through 11 (of 11 total)
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