All ads and settings are gone :(

  • Resolved gella2002

    (@gella2002)


    7 years, 1 month ago

    Hello, thank you very much for this very useful and user-friendly plugin. I’ve been happily using it for a year or so, but unfortunately a week ago all my ads stopped displaying. I’ve found out it only tonight. The problem is that all settings and ads are gone/disappeared/missing – there’s the empty editor screen only. I can think only about WP automatic upgrade… I didn’t do anything on purpose, even didn’t login to console.
    All plugins are up-to-date. I tried to disable all plugins except for Ad Inserter, but it didn’t help. Browser cache cleared, tried different browsers – no effect.

    Debugging info shows that there’re some settings stored somewhere, however: there’re some rules for exceptions listed.

    Is it possible to restore the settings?
    Thank you for your help.

    The page I need help with: [log in to see the link]

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  • Plugin Author Spacetime

    (@spacetime)

    The plugin settings are stored in the ad_inserter option in the wp_options table. The plugin does not delete this option unless you click on Reset All Settings.

    It seems that something happened to your website or database.
    If you have a backup of the website or database you can try to restore the settings.

    Thread Starter gella2002

    (@gella2002)

    Thank you, I didn’t succeed in getting ad_inserter options from the database backup, so I’ll try to re-create the blocks. Thank you for your help!

Viewing 2 replies - 1 through 2 (of 2 total)
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