All black text in editor rather than formatted

  • Resolved gibbons1984

    (@gibbons1984)


    4 years, 6 months ago

    Hi,

    I’m seeing an issue on a few sites which I use the plugin on where the editor code is all in black, rather than the usual colour-coded text. It’s not a major issue because the code still works but it does make it easier to read and edit.

    I’d be happy to send over any further info which might narrow down the issue.

    Thanks
    Kieran

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Diana Burduja

    (@diana_burduja)

    Hello Kieran,

    it sounds as if the editor’s CSS file doesn’t load. Any information you can provide me about the issue would be very helpful.

    Could you check in the browser’s console (Ctrl + Shift + I) for any errors, as in this screenshot? Whether it is a missing CSS file or a JS error, it should show up in the console.

    Thread Starter gibbons1984

    (@gibbons1984)

    Hi, thanks for the reply.

    The console error I’m getting is:

    Failed to load resource: net::ERR_BLOCKED_BY_CLIENT w.js:1

    Is this a file associated with the plugin?

    Plugin Author Diana Burduja

    (@diana_burduja)

    The ERR_BLOCKED_BY_CLIENT error means that there is a browser addon or extension that blocks the file. Usually the addon/extension is an add blocker.

    No, the w.js file is not associated with the plugin. I also assume the w.js file is loaded from another domain than your website. The Simple Custom CSS and JS plugin has all the CSS and JS files stored on your server, therefore they should load from the same domain as your website.

    Could you make me a screenshot of an “Edit CSS/JS Code” page with the browser’s console open? Just like the one I’ve linked you in the previous message.

    Thread Starter gibbons1984

    (@gibbons1984)

    Here is a screenshot on Onedrive of the page with the console open in Chrome – https://1drv.ms/u/s!AiMF7CySzqW5rHoX_eP9evdSkahQ (It’s a site in production so I have blurred out the URL)

    I have tried disabling all extensions and the console error disappears but the formatting is still all black so guessing they are not the issue. Would it be helpful to list the themes and plugins used?

    Plugin Author Diana Burduja

    (@diana_burduja)

    If your website is in production, could you deactivate one by one the other plugins and switch the theme to a standard one (for example Twentytwenty) to see if that changes anything?

    Let me know if you find out what is causing this, so I can research the issue further on my test website.

    Thread Starter gibbons1984

    (@gibbons1984)

    I’ve found the issue, it seems to be conflicting with the plugin ‘Product Slider for WooCommerce’

    Plugin Author Diana Burduja

    (@diana_burduja)

    There are several plugins with this name. With the Product Slider for WooCommerce and the PickPlugins Product Slider for WooCommerce plugins the issue doesn’t show up on my test website. A link to the plugin might be helpful.

    Thread Starter gibbons1984

    (@gibbons1984)

    No problem, this seems to be the one which is causing the issue https://www.ads-software.com/plugins/woo-product-slider/

    Plugin Author Diana Burduja

    (@diana_burduja)

    Finally I’ve found the problem and fixed it in the plugin’s 3.31.2 version, which you can install and test from here.

    An official release to the www.ads-software.com repository with the fix included will be made sometime later.

    Thread Starter gibbons1984

    (@gibbons1984)

    Hi Diana, thank you for this. I’ve just installed it on the site and it’s working fine now.

    Many thanks
    Kieran

Viewing 10 replies - 1 through 10 (of 10 total)
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