All cookies show as “purpose pending”

  • Resolved whonickedmyname

    (@whonickedmyname)


    1 year, 7 months ago

    Hi,

    All of our cookies are listed as pending investigation on the auto-generated cookie policy page.

    Sync is turned on for cookiedatabase.

    (Three cookies can’t be found in the DB, so we’ve added them manually – but they ALL are listed with no function).

    Running Complianz Version 6.4.3

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @whonickedmyname,

    If you’re adding these cookies manually, this will also require you to describe them manually.

    For cookies that had been discovered during the Cookie Scan under Complianz > Wizard > Consent > Cookie Scan, you can sync their information with CookieDatabase by clicking the “Sync” button once, under Complianz > Wizard > Consent > Cookie descriptions.

    And if their information is listed on CookieDatabase, they will then appear categorized & described on your Cookie Policy.

    Hope it helps, let us know if you have any further questions or updates.

    Kind regards, Jarno

    Thread Starter whonickedmyname

    (@whonickedmyname)

    Hi,
    This seems to have resolved itself after a few hours.
    The issue wasL
    In the backend – it has them correctly listed. They’re either manually updated or synced.
    Front end – All of them had blank functions. (Even things like WordPress and Google ReCaptcha)

Viewing 2 replies - 1 through 2 (of 2 total)
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