All data stripped?

  • Resolved jennbryant

    (@jennbryant)


    2 months, 2 weeks ago

    The plugin seems to have reset across our multisite. Suddenly no team members are showing and none of the shortcodes work. Photos are still in the media library of members we built, but their post/pages no longer seem to exist even in older backed up versions, although the Wayback Machine shows these directories in full as of that same time. Did something happen to the plugin to make it reset, and is there a way to recover all the lost data without recreating the whole directory?

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  • Plugin Support Monjur Hasan Milton

    (@milton75)

    Hi,

    “Did you do something? There is no possibility for all content to reset automatically. Can you tell me how all the data was reset? If you can, it will help in finding a proper solution. Although there is a way, and you can restore all your data from your server.

    Thread Starter jennbryant

    (@jennbryant)

    Seems this plugin’s updates overwrite the other Team plugin we use on most sites. That was the problem. While I still use this plugin on some sites, it was not supposed to overwrite that other plugin!

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