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  • Plugin Support wfmark

    (@wfmark)

    Hi @dreame, Thank you for reaching out to us.

    Please confirm whether you are using the latest version of WordPress, as we have had cases where updating WordPress fixes the issue.

    Issues like this can be caused by plugin or theme conflicts stopping our Javascript from loading correctly or causing errors that mean our code doesn’t get run. Generally, reverting to a default theme and disabling all plugins except Wordfence should hopefully regain your button functions. If it does, re-enable everything else one by one until the issue returns to find the source of the issue.

    It’s possible for a repair to be working in the background after the click, then time out. Running the scan again might reveal there are less files to repair than the previous scan if that’s the case. Please inspect the network tab of the console to see if anything was triggered when the button was clicked if the page doesn’t change and share a screenshot with us.

    Let me know how it goes.

    Thanks,

    Mark.

Viewing 1 replies (of 1 total)
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