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Resolved stijnmartens
(@stijnmartens)

7 years, 1 month ago
Hello
We’ve created a gallery page https://2018.gbas.be/gallery/ to automatically display all galleries that have been created and will be created in the future with your shortcode:
[ngg_images album_ids=0 display_type=photocrati-nextgen_basic_compact_album gallery_display_type=photocrati-nextgen_pro_masonry order_by="sortorder" order_direction="DESC"]

Some problems we still have and need to resolve:
– the titles don’t show up (except for 1)
– when you click on one, it says: We cannot display this gallery
– there’s one that doesn’t show a picture

Can you please help?

Thanks in advance
Stijn Martens
- This topic was modified 7 years, 1 month ago by stijnmartens.
The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Contributor Imagely
(@imagely)

7 years, 1 month ago

@stijnmartens – Please contact our support team directly with any questions or concerns for NextGEN Pro displays via your member’s area at https://imagely.com/support/

Thanks!

– Cais.

Thread Starter stijnmartens
(@stijnmartens)

7 years, 1 month ago

@imagely I can’t login because I don’t have an account!
Can you please help?

Thanks
Stijn

Plugin Contributor Imagely
(@imagely)

7 years, 1 month ago

@stijnmartens – You appear to be using NextGEN Plus or NextGEN Pro based on the shortcode parameters and as such you should have an account which provides support through your active subscription.

Follow the https://imagely.com/support/ link once you have logged into your member’s area at https://imagely.com/wp-login.php

Thanks!

– Cais.

Thread Starter stijnmartens
(@stijnmartens)

7 years, 1 month ago

Hello @imagely
Well I just picked up these shortcodes from your website, but I don’t have a Pro account. So I took out the gallery_display_type and now it works and the gallery is displayed when you click on it.

Still 1 question: how can I choose which picture is displayed on each gallery albums. See here: https://2018.gbas.be/gallery/

Thanks in advance
Stijn

Thread Starter stijnmartens
(@stijnmartens)

7 years, 1 month ago

Hi @imagely
Still waiting for an answer here. Can you please help?
Thanks

Plugin Contributor Imagely
(@imagely)

7 years, 1 month ago

@stijnmartens – If you are looking to change the preview image you can set that as needed under Gallery > Manage Albums (for album preview images) and under Gallery > Manage Galleries (for gallery preview images).

Thanks!

– Cais.

Thread Starter stijnmartens
(@stijnmartens)

7 years, 1 month ago

@imagely Thanks a lot for the support. In the gallery settings in Dutch it’s translated a bit weird, but I found it . It’s “Afbeelding bekijken:” but in English that means “View image:” Maybe you can change that in the near future.
Plugin Contributor Imagely
(@imagely)

7 years, 1 month ago
@stijnmartens – Thanks for the update. We do not manage the translations for NextGEN Gallery itself as we rely on the WordPress community to tend to those via https://translate.www.ads-software.com/projects/wp-plugins/nextgen-gallery

– Cais.
- This reply was modified 7 years, 1 month ago by Imagely.

Viewing 8 replies - 1 through 8 (of 8 total)

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