all html files in my wordpress

  • The Issue:
    1) I can access, individually (i.e. one-by-one), all the images (.gif, .jpg etc) and all the html files in my wordpress folder at the following website:
    https://consultant-law-education-india-nepal.in/wp/

    2) Via my Plesk-Panel, I can also open ‘phpMyAdmin’ file for the related database.

    3) But the index.php file does not load — the Error Message is “Internal Server Error”.
    So, I setup a test database, with a new user name & password, and made the following modification in the wp-config.php file:
    define(‘WP_DEBUG’, true);

    Now the Error Message says:
    “Warning: mysql_connect() [function.mysql-connect]: Access denied for user ‘ctestuser191011’@’174.122.92.57’ (using password: YES) in D:\inetpub\vhosts\consultant-law-education-india-nepal.in\httpdocs\wp\wp-includes\wp-db.php on line 1017
    Error establishing a database connection
    This either means that the username and password information in your
    wp-config.php file is incorrect or we can’t contact the database server at
    70.87.28.217:3306. This could mean your host’s database server is down.
    ?Are you sure you have the correct username and password?
    ?Are you sure that you have typed the correct hostname?
    ?Are you sure that the database server is running?
    If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.”

    The correct User Name and Password are entered in the wp-config.php file.

    My above-mentioned wordpress website is hosted by a Web-hosting firm whose particulars are given in the ‘index.html’ file (this file has now been uploaded by me in my wordpress folder) please. To see the Error, kindly add the following after ‘/wp/’:
    ‘index.php’ (without quotes)

    The Tech Admins of the said firm have not been able to rectify the error for the past 6 days (though the problem was created by someone at their end — with a view to disable a Blog Post whose historical contents went against the interests of a country to which the said mischief monger might be owing allegiance).

    Kindly advise a solution, asap, and oblige.

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi,

    I would disable all your plugins and set the theme to the default one for the time being. Typically, I’ve found that internal server errors are generic in nature but are usually related to file permissions. I would look at your error logs to see if there’s a more specific error in the logs.

    I hope this helps! Let me know how you solve it!

    Thanks!

    Tim S

    Thread Starter creativegb

    (@creativegb)

    Hi, Tim
    Thanks for the prompt reply, please.
    Your suggestion can be implemented if the wordpress application opens. Kindly check the URL provided in my Query — you’ll find that the index.php file does not open at all.

    Kindly check the following URLs and suggest a solution, please:
    https://consultant-law-education-india-nepal.in/wordpress/
    https://consultant-law-education-india-nepal.in/wp/

    The last wordpress application (‘wp’) was created alongwith a new database for Testing purposes only. But this application has failed to even install (I get the usual IE error when any webpage does not open) — you can see the results yourself, please:

    https://consultant-law-education-india-nepal.in/wp/readme.html

    Regards

    Hi creativegb,

    To disable the plugins in bulk simply FTP into your WordPress installation and rename the folder. BTW, both the of the links you provided open without errors. You may want to try and clear your browsers cache as well.

    Thanks!

    Tim S.

    Thread Starter creativegb

    (@creativegb)

    Hi Tim
    Thanks!
    I changed the name of the ‘plugins’ folder to “xplugins” in another wordpress application — that was EARLIER functioning correctly, and corrected its config.php file to refer to the newly created Test Database (MySQL).
    Moreso, I cleared my browser’s cache.
    Then opened the ‘readme.html’ file, and clicked ‘install’ link:
    https://consultant-law-education-india-nepal.in/wordpress/readme.html

    Message: “It appears that wordpress is already installed … Login”.

    So, I clicked the Login button, and the Login window opened. I logged in. But the RESULTANT Page reads, again:
    “Internal Server Error”

    And when I open the above URL (https://consultant-law-education-india-nepal.in/wordpress/index.php), a blank page stares at me.

    Awaiting your valuable input, please.

    Hi creativegb,

    Internal server errors (500) are pretty generic in nature. I would suggest looking at your file permissions to make sure they are all correct. Also, if you have access to the error log, you may want to check that to see if there’s a more specific error.

    I hope this helps!

    Thanks

    Tim S

    Thread Starter creativegb

    (@creativegb)

    Hi, Tim
    Checked File permissions (via Plesk-Panel); FULL Permissions have been granted to the wordpress folder.

    I do not have access to the Error Log for the Server (access only to the Log File in the Log Manager of Plesk-Panel is available — which is not of much help in solving the present issue) please.
    Regards
    creativegb

    Thread Starter creativegb

    (@creativegb)

    I logged into my Plesk=Panel, went to Database, and was able to open phpMyAdmin. From there I could browse to Posts, and then copy the contents (HTML) of these Posts.

    If I could access this database, then why is ‘index.php’ file not opening? Any suggestions, please?

Viewing 7 replies - 1 through 7 (of 7 total)
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