All Images disappeared from homepage

  • Resolved Walton

    (@walton)


    7 years ago

    When I activated WooCommerce, all images on my blog disappeared. I use the Genesis theme with the Author Pro child theme, in case that matters.

    At the moment, I’ve deactivated the plugin because I need my images up but if anyone has any idea where to look for what might have caused that, I’d be grateful.

    • This topic was modified 7 years ago by Walton.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    That is quite strange, haven’t heard of that happening before. WooCommerce may be trying to regenerate images though with new image sizes it needs, so could be related.

    If that’s the case, you could try activating WC, then regenerating thumbnails all at once using https://www.ads-software.com/plugins/regenerate-thumbnails/

    If that doesn’t help, then there must be another plugin or theme causing a conflict. So I would recommend disabling every plugin except for WC temporarily and test again. If it still happens, temporarily switch to a default WP theme as well. https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    Thread Starter Walton

    (@walton)

    In case it happens to anyone else, it was JetPack, specifically the “Lazy load images” setting. Glad that’s sorted. Thanks.

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