• Resolved marcomarinai

    (@marcomarinai)


    Dear Sirs,

    I’m Marco Marinai from Italy and I have a question for you.

    I’m working on my web site and it’s under construction at the moment.
    I have a bad displaying in the galleries of Next Gen Gallery (NGG).
    All the immages uploaded stay in only one single column but I would like three columns as per my setting.
    When I make the page refresh all is ok and I can see the correct immages, three columns.

    Is there any plug in conflict? Is there a problem of compatibility between NGG and the thema?

    Thank you in advance for your kind reply and help.
    Best regards,
    Marco Marinai

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Marco – I have the exact same problem but no answer, yet

    Plugin Contributor photocrati

    (@photocrati)

    @marcomarinai – What you are describing is often related to the theme and/or another active plugin causing NextGEN Gallery’s JavaScript(s) and/or CSS to not be loaded properly. Unfortunately without any additional details about your site I cannot suggest where you might look but in general you can check for conflicts as a standard troubleshooting method.

    Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

    If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

    Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

    If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

    Thanks!

    – Cais.

    Thread Starter marcomarinai

    (@marcomarinai)

    The problem was Page transitions (I turned off)

    Plugin Contributor photocrati

    (@photocrati)

    @marcomarinai – Thanks for the update!

    – Cais.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘All images stay in only one single column’ is closed to new replies.