All In One Security Maintenance Function Issue

  • My theme (2014) and plug-ins are up to date. I put my site into All-in-one Security into Maintenance mode and edited a number pages. The maintenance mode was uncooked and everything worked perfectly.

    I repeated the process a short while later but this time the following happened;

    1 I was locked out of the site but could access it for admin purposes via a customised login.
    2 Users were abee to view the site via login on the latest post and log in to comment.

    I cleared the browser cache and history with no result.

    I tried to follow the instruction via the All in One WordPress Security support pages. However, the instructions appeared to fall down when I get to the following “Your .htaccess file was successfully backed up! Using an FTP program go to the “/wp-content/aiowps_backups” directory to save a copy of the file to your computer. on my Mac Using Yosemite 10.10.1
    I cannot find where it is backed up.
    I right clicked to copy but what is the FTP program referred to please?

    My only option would seem to be to uninstal the plug in rather then just deactivate it. The plug-in, which has always worked well for me on this and another site. Just how I do that please? Will this still leave a problem?

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