• Resolved KbP

    (@kbp)


    Hello,

    I had some problems with my website and I had to reinstall most of my plugins.

    Is there any aditional steps that you advice to take between uninstall the plugin an install it again? (manual delete some files via ftp, editing some wordpress files to delete some code, etc).

    I don’t mind losing the settings. In fact, that’s what I want: a truly fresh install.

    Install the plugin and start from zero; as it was never installed before.

    Thank you

    https://www.ads-software.com/plugins/all-in-one-wp-security-and-firewall/

Viewing 1 replies (of 1 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, please read the following troubleshooting instructions.

    Sometimes it is a good idea to check the database by following the following step.

    Log into your server and open phpMyAdmin. Locate the database for the website you are having problems with. Look for any table entry with the following name aiowps and delete those tables.

    There should be 5 tables associated with this plugin:
    aiowps_events
    aiowps_failed_logins
    aiowps_global_meta
    aiowps_login_activity
    aiowps_login_lockdown

    The above steps should totally remove any trace of the plugin. This will allow you to install a fresh copy.

    Let me know if you need more help.

    Regards

Viewing 1 replies (of 1 total)
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