All Login Records missing user logins

Hi @bdotmall,

Thank you for using When Last Login.

Does this particular user have any login data under the user’s table inside the WordPress dashboard?

For clarification the log under ‘All Login Records’ is missing for this particular user?

I’m really sorry for the delayed response.

Hi @andrewza,

Thank you for the prompt reply. No apologies needed about a delayed response.

Yes, I can see the user listed under “Dashboard>Users>All Users”. I’m also showing the “Last Login” and “Last Logged in IP Address” in this view, but this particular (“Victoria”) user still shows “Never” and “IP Address Not Recorded” in this view.

However, as stated above, if I go into the “Dashboard>Comments>All Comments” view, I see this particular user (“Victoria”) posted a comment on 2017/10/04 at 6:33pm. This record shows her display name, user name, and IP address from where she logged in to leave the comment.

Any ideas why I can see “Victoria”‘s comment record (with IP address), but the “Users>All Users” does not show her last login and the “When Last Login>All Login Records” has no record of her logging in at all? Again, I turned on this plugin back on 2017/10/01, before “Victoria” logged in to leave her comment.

Thank you

Thank you for the feedback.

This is strange, if this user was logged in before the plugin was active and she had set ‘Remember Me’ on this would have kept her logged in and it would not record her login time and IP address.

When Last Login records this data on the login itself and not when the user accesses the site (If the user is already logged in).

I know that the ‘Remember Me’ option will keep someone logged in for around 2 weeks at a time, and we’re looking at creating a deeper log system with one of our premium add-ons that are currently available.

I hope this clears things up – do you think this could be happening?

Hi @andrewza,

Interesting theory about the “Remember Me” functionality affecting the results I’m seeing. While this is certainly possible (I do not know if “Victoria” used ‘Remember Me’ checkbox, nor would I expect her to remember if she had 10 days ago), I don’t think this is the case as I only sent out her login hours prior to installing the When Last Login plugin.

So far this is an isolated case for this user (“Victoria”) and it’s a new site, so I don’t have much other data to consider. I’ll leave this be for a week or so and see if “Victoria” logs in again to leave a comment and see if this anomaly happens again, or if it happens with a different user. I’ll return to this thread with my findings and either mark it as closed or reply back with additional information if I see the problem persisting.

Again, many thanks for the prompt replies and making this plugin available!

Cheers

You’re most welcome, glad you’re enjoying When Last Login ??

I am going to mark this thread as resolved for the time being, but please feel free to update this thread or open a new thread should any issue arise.

I’m really sorry for any inconvenience caused.

Have a great day further!