All Mail label (Workspace – Gmail)

  • Resolved lu0019

    (@lu0019)


    2 years, 6 months ago

    Hello, I did the setup of the SMTP plugin with a Gmail account (workspace), everything Ok there…

    But when someone fills the website form, the process is, one email goes to me with the form information and another to the person who filled the form.

    But I don’t understand why I can see this 2 emails in the “All Mail” label in the Gmail that is in the POST SMTP setup.. I didn’t configure that anywhere.. so I don’t know if this is normal, the 2 emails that are being sent by the website form… and I don’t know why are both in that folder “All Mail”…when the setup account has not to receive this emails (is different)in the All Mail.

    Do you think that this has to be with the plugin ?? I talked to the Google Workspace team and they say that there’s no routing created..

    Sorry about my english

    Thanks!!!

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  • Thread Starter lu0019

    (@lu0019)

    A hint?? ?? ??

    Plugin Support M Haseeb

    (@haseeb0001)

    @lu0019 Hi,

    Hope you are doing good.

    All Emails show (Inbox, Sent), you’re seeing sent and received emails together, that’s why you’re seeing emails twice. are you using the same Gmail account to receive filled form emails?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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