• When I logged in to the admin panel of my website any of the functions or pages doesn’t work. For example, when I click “posts” (/wp-admin/edit.php) on dashboard then it says “page not found”.
    For each and every page/function I get the same result. I tried disabling plugins via cPanel but it didn’t help.

    Front end works fine, this happens only in wp-admin dashboard.

    Please help! Thanks in advance.

    • This topic was modified 2 years, 4 months ago by t-p. Reason: Moved to Fixing WordPress from Networking WordPress

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install and activate “Health Check”: https://www.ads-software.com/plugins/health-check/
    It will add some additional features under the menu item under Tools > Site Health.
    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/

    Thread Starter createish

    (@createish)

    Thank you @t-p for your prompt respond. I tried disabling plugins via cPanel. But it didn’t work. Since I can’t browse the themes from the dashboard, is there any method to activate the default theme via cPanel.

    When I click any page on the dashboard (plugins, appearance, etc.) it says “page not found”.

    Moderator t-p

    (@t-p)

    Since I can’t browse the themes from the dashboard, is there any method to activate the default theme via cPanel.

    Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Similarly, you can also manage plugins without dashboard access:
    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

Viewing 3 replies - 1 through 3 (of 3 total)
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