• Hi all,

    I upgraded to 4.1 today and have now lost all plugins on the site. The message that appears on the Plugins menu is “You do not appear to have any plugins available at this time.”

    However, the plugins are still on the server in wp-content. Is there any specific reason this would have happened and does anyone know how I might get them back?

    I would be grateful if anyone can help.

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • This most likely happened because one or more of your plugins conflicted with the most recent updates of WordPress (4.1). Mind you this could also be caused by your theme(s). Can you view all your themes still? Are all the plugins on your website still doing there function although they aren’t appearing on the list?

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter osones

    (@osones)

    Hi there.

    I have tried the steps listed above but to no avail. When I change the name of the plugins folder and log back in, I still do not see any plugins on the dashboard (same message appears). Also, when I rename the theme, the plugins still do not appear.

    Also, in phpMyAdmin, the active_plugins table is listed as a:0:{} already.

    As far as I can see the plugins are not operating at the moment.

    Is there another way to check this?

    Thanks!

    If you install a plugin does it show?

    Thread Starter osones

    (@osones)

    It does – but I received the following errors:

    Warning: An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.ads-software.com. Please contact your server administrator.) in /home/bronowsk/public_html/wp-includes/update.php on line 119
    
    Warning: An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.ads-software.com. Please contact your server administrator.) in /home/bronowsk/public_html/wp-includes/update.php on line 295
    
    Warning: An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.ads-software.com. Please contact your server administrator.) in /home/bronowsk/public_html/wp-includes/update.php on line 457

    Looking at the update.php on those lines, it seems there is an issue with wp_remote_post. All lines with errors state:

    $raw_response = wp_remote_post( $url, $options );
    	if ( $ssl && is_wp_error( $raw_response ) ) {
    		trigger_error( __( 'An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the <a href="https://www.ads-software.com/support/">support forums</a>.' ) . ' ' . __( '(WordPress could not establish a secure connection to www.ads-software.com. Please contact your server administrator.)'

    Would this effect the other plugins?

    Do you have a backup of your website before you updates to WordPress 4.1?

    Thread Starter osones

    (@osones)

    I would have to check. I believe there is a database backup but not a site-wide one. Is your question suggesting that’s the only way out of this?!

    The backup would be the easiest and possibly the only way to fix this. So in answer to your question, I would say yes.

    Thread Starter osones

    (@osones)

    Hi,

    I have now had the same errors on another WordPress site on the same server – I am starting to think this is an issue with 4.1 as I updated the site and now have exactly the same issues. This is very frustrating!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘All plugins deleted after 4.1 upgrade – still on server though?’ is closed to new replies.