• Resolved michan7

    (@michan7)


    Hi all,

    I’m using WordPress 4.2.1 on a blog but Suddenly WordPress automatically updates in my dashboard, and all the posts and pages which I’ve worked for 4 years are all gone. It’s like a nightmare!! #frustated

    Please someone help me,
    1. how to restore all the posts and pages back to normal?
    2. my visual editor was not working – no HTML/Visual Editor Tabs showed up. I can’t make change, nor create a new post or page. How to fix this?
    3. all the images are disappear from WordPress dashboard as well, but they’re still available in my FTP server: /public_html/wp_content/uploads how to load all the images back to my dashboarD?
    4. Every time I try to upload a new image, always failed with error message: “An error occured

    I’ve deactivated all of my plugins, download a fresh new WordPress (downgrade to 4.2.1), install everything once again except wp_config.php file and /wp_content/ directory but nothing works. What should I do? #frustated

Viewing 7 replies - 1 through 7 (of 7 total)
  • lisa

    (@contentiskey)

    please share link to your website so volunteers on the form can see the situation.

    do you have a backup of website database and files-alternatively does your host have a backup?

    Thread Starter michan7

    (@michan7)

    Dear Lisa, here’s my link: https://www.myfunfoodiary.com

    Yes, I think I do have a backup file, if I’m not mistaken I found one located in my hosting site: (hostgator) at /backupwordpress/home2/mullie/public_html/wp_backup1472786852.tar.gz

    Please kindly help me what should I do?

    lisa

    (@contentiskey)

    A few suggestions…

    have you tried a default theme like twentysixteen

    check to see if your theme version is up to date-seems like your theme was purchased from Elegant themes

    look in your database in hostgator account (PHPMYADMIN). are any posts or pages showing in the wp_posts table?

    then if posts and pages are NOT present in the database anymore
    ask hostgator support team for best procedure to restore your site using the backup
    how current is your backup file?

    Thread Starter michan7

    (@michan7)

    I’ve tried to change my theme to twentysixteen, but it won’t works.

    Just a few days ago, I noticed that WordPress automatically update my wordpress version from 4.2.1 to the latest wordpress 4.7 which then I assume this caused all the posts, pages, and images gone in my website.

    I could not locate wp_posts table, but I found some files such as:
    /public_ftp/wp-admin/includes/class-wp-posts-list-table.php

    /public_ftp/wp-includes/widgets/class-wp-widget-recent-posts.php

    /public_html/wp-admin/includes/class-wp-posts-list-table.php

    /public_html/wp-content/plugins/recent-posts-widget-extended

    /public_html/wp-content/plugins/recent-posts-widget-extended/languages/recent-posts-widget-extended.pot

    /public_html/wp-includes/widgets/class-wp-widget-recent-posts.php

    how current is your backup file? ==> it shows last modified on Sept 2, 2016

    lisa

    (@contentiskey)

    this list is not of tables in your database.

    /public_ftp/wp-admin/includes/class-wp-posts-list-table.php
    /public_ftp/wp-includes/widgets/class-wp-widget-recent-posts.php
    /public_html/wp-admin/includes/class-wp-posts-list-table.php
    /public_html/wp-content/plugins/recent-posts-widget-extended
    /public_html/wp-content/plugins/recent-posts-widget-extended/languages/recent-posts-widget-extended.pot

    please contact hostgator for assistance to find the location of your database tables in your webhosting account. usually you can get to it in cpanel area PHPMYADMIN — but it might be different in hostgator

    • This reply was modified 8 years, 2 months ago by lisa.
    Thread Starter michan7

    (@michan7)

    I found the wp_posts table in PHPMYADMIN. How to download it?

    And once I got the file, where should I put this file to restore my site back to normal?

    Will it display all the posts, pages, images, and everything which was disappeared now?

    Thread Starter michan7

    (@michan7)

Viewing 7 replies - 1 through 7 (of 7 total)
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