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Reply To: All posts & pages disappear? Can’t edit/create a new one

lisa — Thu, 22 Dec 2016 03:39:46 +0000

please share link to your website so volunteers on the form can see the situation.

do you have a backup of website database and files-alternatively does your host have a backup?

Reply To: All posts & pages disappear? Can’t edit/create a new one

michan7 — Thu, 22 Dec 2016 14:53:02 +0000

Dear Lisa, here’s my link: https://www.myfunfoodiary.com

Yes, I think I do have a backup file, if I’m not mistaken I found one located in my hosting site: (hostgator) at /backupwordpress/home2/mullie/public_html/wp_backup1472786852.tar.gz

Please kindly help me what should I do?

Reply To: All posts & pages disappear? Can’t edit/create a new one

lisa — Thu, 22 Dec 2016 17:02:52 +0000

A few suggestions…

have you tried a default theme like twentysixteen

check to see if your theme version is up to date-seems like your theme was purchased from Elegant themes

look in your database in hostgator account (PHPMYADMIN). are any posts or pages showing in the wp_posts table?

then if posts and pages are NOT present in the database anymore
ask hostgator support team for best procedure to restore your site using the backup
how current is your backup file?

Reply To: All posts & pages disappear? Can’t edit/create a new one

michan7 — Thu, 22 Dec 2016 17:32:27 +0000

I’ve tried to change my theme to twentysixteen, but it won’t works.

Just a few days ago, I noticed that WordPress automatically update my wordpress version from 4.2.1 to the latest wordpress 4.7 which then I assume this caused all the posts, pages, and images gone in my website.

I could not locate wp_posts table, but I found some files such as:
/public_ftp/wp-admin/includes/class-wp-posts-list-table.php

/public_ftp/wp-includes/widgets/class-wp-widget-recent-posts.php

/public_html/wp-admin/includes/class-wp-posts-list-table.php

/public_html/wp-content/plugins/recent-posts-widget-extended

/public_html/wp-content/plugins/recent-posts-widget-extended/languages/recent-posts-widget-extended.pot

/public_html/wp-includes/widgets/class-wp-widget-recent-posts.php

how current is your backup file? ==> it shows last modified on Sept 2, 2016

Reply To: All posts & pages disappear? Can’t edit/create a new one

lisa — Thu, 22 Dec 2016 18:16:30 +0000

this list is not of tables in your database.

/public_ftp/wp-admin/includes/class-wp-posts-list-table.php
/public_ftp/wp-includes/widgets/class-wp-widget-recent-posts.php
/public_html/wp-admin/includes/class-wp-posts-list-table.php
/public_html/wp-content/plugins/recent-posts-widget-extended
/public_html/wp-content/plugins/recent-posts-widget-extended/languages/recent-posts-widget-extended.pot

please contact hostgator for assistance to find the location of your database tables in your webhosting account. usually you can get to it in cpanel area PHPMYADMIN — but it might be different in hostgator

Reply To: All posts & pages disappear? Can’t edit/create a new one

michan7 — Sat, 24 Dec 2016 02:01:23 +0000

I found the wp_posts table in PHPMYADMIN. How to download it?

And once I got the file, where should I put this file to restore my site back to normal?

Will it display all the posts, pages, images, and everything which was disappeared now?

Reply To: All posts & pages disappear? Can’t edit/create a new one

michan7 — Sat, 14 Jan 2017 15:54:38 +0000

Case closed.
refer to https://www.ads-software.com/support/topic/my-web-vanished-after-update-4-7-why-redirect/