All products removed from cart when adding / removing a product from wishlist

  • Resolved aramvalkenburg

    (@aramvalkenburg)


    4 years, 3 months ago

    Hi,

    This is my 4th attempt in contacting someone who might help me with a problem I am having with the wishlist plugin. I tried the chat function within the plugin section of my site 2 times but no response. Then I tried to contact customer service via mail, but still nothing back. Maybe you shut down the chat system and email for non premium users?

    My site is still in development and I don’t know when this issue started:

    When adding a product to the wishlist, everything is fine. But when I add a product to the cart, and afterwords add or remove a product from the wishlist via the shop or single page via the icon. All the products that are in the cart are also being removed!

    I really hope someone can help me with this issue! I tried installing the Yith wishlist plugin and there was no problem there, but I just really like the Ti wishlist!

    Thank you for your help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author templateinvaders

    (@templateinvaders)

    Hi @aramvalkenburg

    Our plugin doesn’t remove products from the cart. It’s possible that some 3rd party code makes such behavior. You need to try disabling the plugins and switch the theme.

    Plugin Author templateinvaders

    (@templateinvaders)

    We are now closing this topic and mark it as resolved due to inactivity. If the issue remains please, feel free to re-open it at any time.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘All products removed from cart when adding / removing a product from wishlist’ is closed to new replies.