All services time availability is off and shifted by an hour

  • Resolved christakagaki

    (@christakagaki)


    3 years, 11 months ago

    Hello.
    My calendar was working fine until I noticed that all of my services time slots are all an hour off or shifted an hour back.

    Can you please advise?

    Here is the page with calendar.

    https://d2d-studio.com/予約ページ/

    The site is Japanese but you can see that the time for all service availability by one hour.

    For example: one service is set to 6:00-10:00 but availability shows 5:00-9:00.

    All of the services have shifted an hour.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    If your country doesn’t apply the daylight savings time then set “no” for the observing daylight saving time settings.

    There is also a field named “time zone for the original time-slots” to make additional adjustments to the times.

    Thank you for using the plugin!

    I have the same problem. (https://www.breezedeck.com/reservation/)
    I locate in Singapore (no day light saving), but whenever a new appointment received, in email content the time is correct for example 9am-10am, the ical attachment is one hour earlier 8am-9am.

    I have set
    observing daylight saving = no
    daylight saving timezone = any (since there is no approprate choice, i.e. Singapore, i tried all and all of them doesn’t work)

    You can try just make an appointment and check your email ical attachment to see the issue.

    Hence i came accross this post, I would like to know where can i find this “time zone for the original time-slots”? Is it still available in current version? How can I fix the issue?

    Thanks in advance,
    breezedeck

    Plugin Author codepeople

    (@codepeople)

    Hi @breezedeck,

    If you are referring to the iCal Export add-on (included in all versions of the plugin), the following is the location of the related settings field:

    https://apphourbooking.dwbooster.com/customdownloads/ical-time-difference.png

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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