All sorts of issues

We’ve used this plugin happily for a year or two.

Recently we noticed that the signup form in the site footer is giving an error upon submission: “You’re not authorised to perform that action.”.

I went to check the form settings in WP admin, and I get a blank page when I try to edit the form.

When I create a new form, the edit form page works normally.
I recreated our signup form with the same settings, the edit form page continues to work normally.

When I tried to replace the widget, the change didn’t appear on the website. I’ve tried the ‘legacy widget’ EmailOctopus widget (monochrome calendar icon) and the new EmailOctopus widget (purple octopus icon), but the settings I choose don’t take effect on the site, and in some cases the widget disappears completely.

The plugin page says it’s only tested for compatibility up to WP version 5.6.6, which makes me think that you might need to do some work to make it compatible with the latest version of WordPress core for these issues to be resolved.

• This topic was modified 3 years ago by kitsonconsulting.
• This topic was modified 3 years ago by kitsonconsulting.

The page I need help with: [log in to see the link]