All the sudden Stuck Processing

  • Resolved groundskeeper

    (@groundskeeper)


    7 years, 1 month ago

    The feed has been working for around a year now but for the past couple weeks it has been stuck in “Processing” on a couple of my sites. When I go to the feed link it show a 404 on one site and the other says “This XML file does not appear to have any style information associated with it. The document tree is shown below.” Things I have tried with no success:

    – clear feed process
    – re-initialize plugin
    – deactivate reactivate plugin
    – create a new feed
    – uninstall and reinstall plugin
    – deactivate and reactivate wordfence
    – no error logs

    Thanks, for about a year it was working great.

Viewing 4 replies - 16 through 19 (of 19 total)
  • Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @groundskeeper,

    I hope we were successful in helping you resolve your issue with WooCommerce Feed Manager! Since we have not heard back from you in the past 2 weeks I will now be marking this support topic as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!
    Michel

    Thread Starter groundskeeper

    (@groundskeeper)

    It is working now with version 1.8.3 and by taking your steps mentioned in the previous post. Thanks for your help.

    WP product feed manager had been working beautifully for the last two years. Approx 15 days ago (29-30th May) . My google shopping feed was automatically disapproved for microdata issues. The issues were a price mismatch and shopping policy violation. We had not made any changes to the feed but one product had been on sale for quite awhile. We cannot seem to get the feed reapproved
    Are there any issues with WP Product feed manager and Google compatibility that any one is aware of. We cannot get the feed approved despite numerous calls to google and fixing all the issues they have highlighted. Are we missing something? Help

    Plugin Author AukeJomm

    (@aukejomm)

    Hello @groundskeeper,

    No issues we are aware of that could cause this. Microdata issues are alway’s webshop related because we do not controle the output in the shop itself.

    If you fixed all issues Google Merchant has highlighted I would recommend to contact Google support and let them explain what is happening. I think it is a little hick-up from Google and they can manually fix the disapproval.

Viewing 4 replies - 16 through 19 (of 19 total)
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